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Sunday 11 June 2023 Dublin: 14°C

# Ombudsman

All time
# Welfare charges
A woman was asked to pay the Dept. of Social Protection €105,000 after her mother died...
The woman’s mother, who suffered from mental health problems, passed away in 2012.
# satisfied customers?
Lots of people still have complaints about their mortgages
Mortgage issues continue to be the highest drivers of complaints.
# New Job
97 people wanted to be the new Ombudsman for Children, but this man got the job
Dr Niall Muldoon has been working in child protection for 20 years.
# Water Protest
Nobody has complained to GSOC about the Gardaí bollard push video
No one present when the incident occurred has come forward to the Ombudsman.
# investigations
More people have been complaining about gardaí this year
GSOC said time taken to receive information requested from the Garda Síochána in relation to investigations has “improved significantly”.
# Emily O'Reilly
Ireland's EU ombudsman decribes the "art" of dealing with EU bureaucracy
This comes on the first anniversary of Emily O’Reilly’s time in the position.
Who leaked bugging information to newspaper? Nobody knows but GSOC has stopped trying to find out
The Sunday Times journalist declined an invitation to cooperate with the inquiry.
Opinion: Older people and Gaeilgeoirí are right to be indignant – this Cabinet doesn't care about them
The new Gaeltacht minister isn’t fluent in Irish and the de-prioritisation of older people’s issues has been rubber-stamped; whole sections of society are being disenfranchised.
# Advice
Children's Ombudsman says Ireland must change the way it treats adopted people
Logan has published her recommendations on the Children and Family Relationships Bill.
# 1984
Ombudsman finds 'no evidence' that RUC involved in murder attempt on Gerry Adams
The Sinn Féin Leader believes that the report is incomplete.
# prisoner death
PSNI accept report into man's death after he sustained fatal injuries falling out of cell van door
The PSNI said a number of recommendations aimed at improving safety have been made to cell vans.
# Complaints
Ombudsman to investigate how hospitals handle complaints
And he wants your help in investigating.
# credible threats
GSOC Chairman says "question marks still remain" over bugging claims
“As you look back now, there is still an ‘outstanding anomaly’ in the words of the judge,” Simon O’Brien said this morning.
Opinion: After seeing what my dad has gone through, I'm convinced we need an Ombudsman for the Elderly
Think about your average week and how much bureaucracy you have to deal with. Now think about how difficult that is for an older person.
# Not happy
Complaints against social welfare staff have increased six-fold
Some 171 complaints were made against named officers in 2013, up from 27 in 2010.
# As Gaeilge
Office of the Ombudsman and Language Commissioner will not be merged
Conradh na Gaeilge said they will be lobbying for state services to be provided both in English and Irish.
Video of woman being left in a bus lane by PSNI officers referred to Police Ombudsman
The PSNI says it will fully support the Ombudsman’s investigation.
# Transparency
Ombudsman unhappy ECB won't give Brian Lenihan letter to journalist
Emily O’Reilly said that the ECB has “wasted an opportunity” to use transparency.
GSOC hits back, but Paul Williams "stands over" coffee shop wi-fi story
The article has been described by the company at the centre of the row as “wholly inaccurate”, but Williams says he stands over it.
# say that again
Keeping it real and a change in weather patterns: The week in quotes
“We have pulled resources from every part of the company and beyond to get the lights back on as quickly as we can.”
No comment from Gardaí on GSOC "slip-up" story
After new revelations today, the Garda Síochána is staying tight-lipped on the issue of bugging.
Commissioner “very very satisfied” no members of the gardaí spied on GSOC
Martin Callinan made his first public comment on the bugging saga today, speaking alongside Justice Minister Alan Shatter at a garda event.
# Eamon Gilmore
'Am I satisfied that no organ of the State put GSOC under surveillance? Yes I am'
Eamon Gilmore has accused the opposition of playing politics with the bugging controversy, claiming they are using it as “another issue to have a thump at Minister Shatter about or the government about”.
# Whistleblower
Dáil hears alleged conversation: 'If Shatter thinks you're screwing him, you're finished'
Alan Shatter said that suggestions in a transcript, read into the Dáil record last night, that he threatened anyone or authorised threatening were “absolutely outrageous”.
# Garda Ombudsman
GSOC confirms ‘electronic anomalies’ found, and regrets not disclosing it
In a statement this evening, the Garda Ombudsman added that no evidence of Garda misconduct was discovered.
# Hacking
Shatter calls in Garda Ombudsman as "full report" sought on phone bugging
The meeting follows reports that a surveillance operation was used to hack into the police watchdog’s emails, wi-fi and phone systems.
# Shatter v PAC
Shatter slams ‘disturbing’ PAC comments, asks Ombudsman to probe penalty points issue
The Minister has also hit out at a “minority” of PAC members whose comments “pose the risk of bringing the work of the Committee into disrepute, undermining its role and its credibility”.
# Denied
'Unfair' of HSE to reject scheme application for boy with ADHD
The HSE has now included ADHD in the scheme so that the cost of medication for children with the disorder is covered.
# any complaints
Welcome aboard: President appoints Peter Tyndall as Ombudsman
Tyndall has said that, if public bodies handled complaints better, there wouldn’t be any need for his role.
# Gardaí
Garda Ombudsman says there should be "healthy tension" with gardaí
Simon O’Brien added that there should be no reason for the force not to trust the watchdog.
# families
Ombudsman for Children to investigate Roma child incidents
The Ombudsman was contacted by the Minister for Justice on the issue today.
# Complaints
New Ombudsman wants to bring 'objectivity and clarity' to role
Peter Tyndall is due to replace Emily O’Reilly in the role and spoke about his hopes for the new job.
# News Fix
Here’s What Happened Today: Tuesday
Everyone’s talking about the pensioners’ protest, a little girl taken from a Roma family in Dublin and the NSA spying on the French.
# Hollister
The Ombudsman's credit card was stolen and used to buy designer clothes
The money was refunded to Emily O’Reilly’s office after the fraud was discovered in September 2012.
From overhanging trees to pensions: Why the Oireachtas petitions committee is important
For the first time in the 93-year history of the Oireachtas, citizens now have a direct route to influence the parliamentary agenda through the Petitions Committee, writes its chairman Pádraig Mac Lochlainn.
# New Ombudsman
Peter Tyndall to replace Emily O'Reilly as Ombudsman
He’s set to take up the position after serving in the same role in Wales. There were 35 expressions of interest in the job from journalists, PR professionals, politicians and others.
# Rubber Stamp
Ombudsman's Office will have to wait "a few weeks" to sign off on "a small number of cases"
A lack of a system to handle the changeover in the Ombudsman’s Office means that there will be nobody to rubber stamp some cases.
# Europe
Tomorrow is Emily O'Reilly's first day as European Ombudsman
O’Reilly said today that she will focus on bridging the cap between citizens and EU institutions.
# Not the News
Why bankers are just like Hobbits: The week's news skewed
Breaking via The Mire wire: Most people ‘too stupid’ to emigrate, farmers want gun money, and Diageo unlikely to face charges over Arthur’s Day…