# Ombudsman

All time

# Welfare charges

A woman was asked to pay the Dept. of Social Protection €105,000 after her mother died...

The woman’s mother, who suffered from mental health problems, passed away in 2012.

32.4k

Jun 10th 2015, 12:32 PM

# satisfied customers?

Lots of people still have complaints about their mortgages

Mortgage issues continue to be the highest drivers of complaints.

9.6k

Feb 25th 2015, 1:20 PM

# New Job

97 people wanted to be the new Ombudsman for Children, but this man got the job

Dr Niall Muldoon has been working in child protection for 20 years.

15.3k

Feb 3rd 2015, 4:11 PM

# Water Protest

Nobody has complained to GSOC about the Gardaí bollard push video

No one present when the incident occurred has come forward to the Ombudsman.

20.0k

132

Nov 18th 2014, 7:38 AM

# investigations

More people have been complaining about gardaí this year

GSOC said time taken to receive information requested from the Garda Síochána in relation to investigations has “improved significantly”.

10.6k

Oct 17th 2014, 5:53 PM

# Emily O'Reilly

Ireland's EU ombudsman decribes the "art" of dealing with EU bureaucracy

This comes on the first anniversary of Emily O’Reilly’s time in the position.

4.9k

Sep 21st 2014, 12:54 PM

# BUGGING

Who leaked bugging information to newspaper? Nobody knows but GSOC has stopped trying to find out

The Sunday Times journalist declined an invitation to cooperate with the inquiry.

13.2k

Sep 10th 2014, 11:23 PM

Voices

Opinion: Older people and Gaeilgeoirí are right to be indignant – this Cabinet doesn't care about them

The new Gaeltacht minister isn’t fluent in Irish and the de-prioritisation of older people’s issues has been rubber-stamped; whole sections of society are being disenfranchised.

203

Jul 16th 2014, 7:30 PM

# Advice

Children's Ombudsman says Ireland must change the way it treats adopted people

Logan has published her recommendations on the Children and Family Relationships Bill.

4.2k

Jun 24th 2014, 10:23 AM

# 1984

Ombudsman finds 'no evidence' that RUC involved in murder attempt on Gerry Adams

The Sinn Féin Leader believes that the report is incomplete.

6.4k

Jun 19th 2014, 8:27 AM

# prisoner death

PSNI accept report into man's death after he sustained fatal injuries falling out of cell van door

The PSNI said a number of recommendations aimed at improving safety have been made to cell vans.

4.6k

Jun 17th 2014, 7:45 AM

# Complaints

Ombudsman to investigate how hospitals handle complaints

And he wants your help in investigating.

8.2k

Jun 13th 2014, 10:37 PM

# credible threats

GSOC Chairman says "question marks still remain" over bugging claims

“As you look back now, there is still an ‘outstanding anomaly’ in the words of the judge,” Simon O’Brien said this morning.

3.7k

Jun 11th 2014, 10:44 AM

Voices

Opinion: After seeing what my dad has gone through, I'm convinced we need an Ombudsman for the Elderly

Think about your average week and how much bureaucracy you have to deal with. Now think about how difficult that is for an older person.

Jun 3rd 2014, 7:30 AM

# Not happy

Complaints against social welfare staff have increased six-fold

Some 171 complaints were made against named officers in 2013, up from 27 in 2010.

21.9k

Apr 17th 2014, 6:30 AM

# As Gaeilge

Office of the Ombudsman and Language Commissioner will not be merged

Conradh na Gaeilge said they will be lobbying for state services to be provided both in English and Irish.

6.3k

Apr 4th 2014, 7:52 PM

# PSNI

Video of woman being left in a bus lane by PSNI officers referred to Police Ombudsman

The PSNI says it will fully support the Ombudsman’s investigation.

29.1k

Mar 19th 2014, 11:52 AM

# Transparency

Ombudsman unhappy ECB won't give Brian Lenihan letter to journalist

Emily O’Reilly said that the ECB has “wasted an opportunity” to use transparency.

9.7k

Mar 7th 2014, 10:06 AM

# BUGGING

GSOC hits back, but Paul Williams "stands over" coffee shop wi-fi story

The article has been described by the company at the centre of the row as “wholly inaccurate”, but Williams says he stands over it.

18.1k

Feb 18th 2014, 1:33 PM

# say that again

Keeping it real and a change in weather patterns: The week in quotes

“We have pulled resources from every part of the company and beyond to get the lights back on as quickly as we can.”

7.9k

Feb 16th 2014, 7:00 PM

# BUGGING

No comment from Gardaí on GSOC "slip-up" story

After new revelations today, the Garda Síochána is staying tight-lipped on the issue of bugging.

14.6k

Feb 16th 2014, 9:39 AM

# BUGGING

Commissioner “very very satisfied” no members of the gardaí spied on GSOC

Martin Callinan made his first public comment on the bugging saga today, speaking alongside Justice Minister Alan Shatter at a garda event.

20.4k

225

Feb 14th 2014, 10:10 PM

# Eamon Gilmore

'Am I satisfied that no organ of the State put GSOC under surveillance? Yes I am'

Eamon Gilmore has accused the opposition of playing politics with the bugging controversy, claiming they are using it as “another issue to have a thump at Minister Shatter about or the government about”.

6.3k

Feb 13th 2014, 1:16 PM

# Whistleblower

Dáil hears alleged conversation: 'If Shatter thinks you're screwing him, you're finished'

Alan Shatter said that suggestions in a transcript, read into the Dáil record last night, that he threatened anyone or authorised threatening were “absolutely outrageous”.

18.5k

Feb 12th 2014, 10:08 AM

# Garda Ombudsman

GSOC confirms ‘electronic anomalies’ found, and regrets not disclosing it

In a statement this evening, the Garda Ombudsman added that no evidence of Garda misconduct was discovered.

17.6k

136

Feb 10th 2014, 9:05 PM

Good Morning

The 9 at 9 Good morning! Here are the nine stories you need to know this morning as the week begins.

10.6k

Feb 10th 2014, 8:44 AM

# Hacking

Shatter calls in Garda Ombudsman as "full report" sought on phone bugging

The meeting follows reports that a surveillance operation was used to hack into the police watchdog’s emails, wi-fi and phone systems.

8.2k

Feb 10th 2014, 8:34 AM

# Shatter v PAC

Shatter slams ‘disturbing’ PAC comments, asks Ombudsman to probe penalty points issue

The Minister has also hit out at a “minority” of PAC members whose comments “pose the risk of bringing the work of the Committee into disrepute, undermining its role and its credibility”.

16.0k

107

Jan 27th 2014, 11:00 PM

# Denied

'Unfair' of HSE to reject scheme application for boy with ADHD

The HSE has now included ADHD in the scheme so that the cost of medication for children with the disorder is covered.

9.9k

Jan 27th 2014, 7:20 PM

# any complaints

Welcome aboard: President appoints Peter Tyndall as Ombudsman

Tyndall has said that, if public bodies handled complaints better, there wouldn’t be any need for his role.

7.1k

Dec 2nd 2013, 10:21 PM

# Gardaí

Garda Ombudsman says there should be "healthy tension" with gardaí

Simon O’Brien added that there should be no reason for the force not to trust the watchdog.

7.0k

Nov 21st 2013, 10:25 AM

# families

Ombudsman for Children to investigate Roma child incidents

The Ombudsman was contacted by the Minister for Justice on the issue today.

6.7k

118

Oct 24th 2013, 9:30 PM

# Complaints

New Ombudsman wants to bring 'objectivity and clarity' to role

Peter Tyndall is due to replace Emily O’Reilly in the role and spoke about his hopes for the new job.

5.8k

Oct 23rd 2013, 6:28 PM

# News Fix

Here’s What Happened Today: Tuesday

Everyone’s talking about the pensioners’ protest, a little girl taken from a Roma family in Dublin and the NSA spying on the French.

23.1k

Oct 22nd 2013, 10:55 PM

# Hollister

The Ombudsman's credit card was stolen and used to buy designer clothes

The money was refunded to Emily O’Reilly’s office after the fraud was discovered in September 2012.

15.0k

Oct 22nd 2013, 6:40 AM

Voices

From overhanging trees to pensions: Why the Oireachtas petitions committee is important

For the first time in the 93-year history of the Oireachtas, citizens now have a direct route to influence the parliamentary agenda through the Petitions Committee, writes its chairman Pádraig Mac Lochlainn.

Oct 10th 2013, 10:30 AM

# New Ombudsman

Peter Tyndall to replace Emily O'Reilly as Ombudsman

He’s set to take up the position after serving in the same role in Wales. There were 35 expressions of interest in the job from journalists, PR professionals, politicians and others.

5.1k

Oct 8th 2013, 2:05 PM