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#Ombudsman

# ombudsman - All time

Lots of people still have complaints about their mortgages
# Satisfied Customers?
# Satisfied Customers?

Lots of people still have complaints about their mortgages

Feb 25th 2015, 1:20 PM 9,588 Views 23 Comments

Mortgage issues continue to be the highest drivers of complaints.

97 people wanted to be the new Ombudsman for Children, but this man got the job
# New Job
# New Job

97 people wanted to be the new Ombudsman for Children, but this man got the job

Feb 3rd 2015, 4:11 PM 15,308 Views 10 Comments

Dr Niall Muldoon has been working in child protection for 20 years.

Nobody has complained to GSOC about the Gardaí bollard push video
# Water Protest
# Water Protest

Nobody has complained to GSOC about the Gardaí bollard push video

Nov 18th 2014, 7:38 AM 19,954 Views 132 Comments

No one present when the incident occurred has come forward to the Ombudsman.

More people have been complaining about gardaí this year
# Investigations
# Investigations

More people have been complaining about gardaí this year

Oct 17th 2014, 5:53 PM 10,597 Views 45 Comments

GSOC said time taken to receive information requested from the Garda Síochána in relation to investigations has “improved significantly”.

Ireland's EU ombudsman decribes the "art" of dealing with EU bureaucracy
# Emily O'Reilly
# Emily O'Reilly

Ireland's EU ombudsman decribes the "art" of dealing with EU bureaucracy

Sep 21st 2014, 12:54 PM 4,899 Views 6 Comments

This comes on the first anniversary of Emily O’Reilly’s time in the position.

Who leaked bugging information to newspaper? Nobody knows but GSOC has stopped trying to find out
# BUGGING
# BUGGING

Who leaked bugging information to newspaper? Nobody knows but GSOC has stopped trying to find out

Sep 10th 2014, 11:23 PM 13,205 Views 56 Comments

The Sunday Times journalist declined an invitation to cooperate with the inquiry.

Opinion: Older people and Gaeilgeoirí are right to be indignant – this Cabinet doesn't care about them
# Opinion
# Opinion

Opinion: Older people and Gaeilgeoirí are right to be indignant – this Cabinet doesn't care about them

Jul 16th 2014, 7:30 PM 197 Views 66 Comments

The new Gaeltacht minister isn’t fluent in Irish and the de-prioritisation of older people’s issues has been rubber-stamped; whole sections of society are being disenfranchised.

Children's Ombudsman says Ireland must change the way it treats adopted people
# Advice
# Advice

Children's Ombudsman says Ireland must change the way it treats adopted people

Jun 24th 2014, 10:23 AM 4,188 Views 5 Comments

Logan has published her recommendations on the Children and Family Relationships Bill.

Ombudsman finds 'no evidence' that RUC involved in murder attempt on Gerry Adams
# 1984
# 1984

Ombudsman finds 'no evidence' that RUC involved in murder attempt on Gerry Adams

Jun 19th 2014, 8:27 AM 6,442 Views 89 Comments

The Sinn Féin Leader believes that the report is incomplete.

PSNI accept report into man's death after he sustained fatal injuries falling out of cell van door
# Prisoner Death
# Prisoner Death

PSNI accept report into man's death after he sustained fatal injuries falling out of cell van door

Jun 17th 2014, 7:45 AM 4,553 Views 7 Comments

The PSNI said a number of recommendations aimed at improving safety have been made to cell vans.

Ombudsman to investigate how hospitals handle complaints
# Complaints
# Complaints

Ombudsman to investigate how hospitals handle complaints

Jun 13th 2014, 10:37 PM 8,181 Views 21 Comments

And he wants your help in investigating.

GSOC Chairman says "question marks still remain" over bugging claims
# Credible Threats
# Credible Threats

GSOC Chairman says "question marks still remain" over bugging claims

Jun 11th 2014, 10:44 AM 3,697 Views 39 Comments

“As you look back now, there is still an ‘outstanding anomaly’ in the words of the judge,” Simon O’Brien said this morning.

Opinion: After seeing what my dad has gone through, I'm convinced we need an Ombudsman for the Elderly
# Older People
# Older People

Opinion: After seeing what my dad has gone through, I'm convinced we need an Ombudsman for the Elderly

Jun 3rd 2014, 7:30 AM 60 Views 27 Comments

Think about your average week and how much bureaucracy you have to deal with. Now think about how difficult that is for an older person.

Complaints against social welfare staff have increased six-fold
# Not Happy
# Not Happy

Complaints against social welfare staff have increased six-fold

Apr 17th 2014, 6:30 AM 21,817 Views 96 Comments

Some 171 complaints were made against named officers in 2013, up from 27 in 2010.

Office of the Ombudsman and Language Commissioner will not be merged
# As Gaeilge
# As Gaeilge

Office of the Ombudsman and Language Commissioner will not be merged

Apr 4th 2014, 7:52 PM 6,259 Views 15 Comments

Conradh na Gaeilge said they will be lobbying for state services to be provided both in English and Irish.

Video of woman being left in a bus lane by PSNI officers referred to Police Ombudsman
# PSNI
# PSNI

Video of woman being left in a bus lane by PSNI officers referred to Police Ombudsman

Mar 19th 2014, 11:52 AM 29,046 Views 53 Comments

The PSNI says it will fully support the Ombudsman’s investigation.

Ombudsman unhappy ECB won't give Brian Lenihan letter to journalist
# Transparency
# Transparency

Ombudsman unhappy ECB won't give Brian Lenihan letter to journalist

Mar 7th 2014, 10:06 AM 9,668 Views 21 Comments

Emily O’Reilly said that the ECB has “wasted an opportunity” to use transparency.

GSOC hits back, but Paul Williams "stands over" coffee shop wi-fi story
# BUGGING
# BUGGING

GSOC hits back, but Paul Williams "stands over" coffee shop wi-fi story

Feb 18th 2014, 1:33 PM 18,133 Views 70 Comments

The article has been described by the company at the centre of the row as “wholly inaccurate”, but Williams says he stands over it.

Keeping it real and a change in weather patterns: The week in quotes
# Say That Again
# Say That Again

Keeping it real and a change in weather patterns: The week in quotes

Feb 16th 2014, 7:00 PM 7,905 Views 1 Comment

“We have pulled resources from every part of the company and beyond to get the lights back on as quickly as we can.”

No comment from Gardaí on GSOC "slip-up" story
# BUGGING
# BUGGING

No comment from Gardaí on GSOC "slip-up" story

Feb 16th 2014, 9:39 AM 14,622 Views 84 Comments

After new revelations today, the Garda Síochána is staying tight-lipped on the issue of bugging.

Commissioner “very very satisfied” no members of the gardaí spied on GSOC
# BUGGING
# BUGGING

Commissioner “very very satisfied” no members of the gardaí spied on GSOC

Feb 14th 2014, 10:10 PM 20,400 Views 225 Comments

Martin Callinan made his first public comment on the bugging saga today, speaking alongside Justice Minister Alan Shatter at a garda event.

'Am I satisfied that no organ of the State put GSOC under surveillance? Yes I am'
# Eamon Gilmore
# Eamon Gilmore

'Am I satisfied that no organ of the State put GSOC under surveillance? Yes I am'

Feb 13th 2014, 1:16 PM 6,303 Views 70 Comments

Eamon Gilmore has accused the opposition of playing politics with the bugging controversy, claiming they are using it as “another issue to have a thump at Minister Shatter about or the government about”.

Dáil hears alleged conversation: 'If Shatter thinks you're screwing him, you're finished'
# Whistleblower
# Whistleblower

Dáil hears alleged conversation: 'If Shatter thinks you're screwing him, you're finished'

Feb 12th 2014, 10:08 AM 18,517 Views 0 Comments

Alan Shatter said that suggestions in a transcript, read into the Dáil record last night, that he threatened anyone or authorised threatening were “absolutely outrageous”.

GSOC confirms ‘electronic anomalies’ found, and regrets not disclosing it
# Garda Ombudsman
# Garda Ombudsman

GSOC confirms ‘electronic anomalies’ found, and regrets not disclosing it

Feb 10th 2014, 9:05 PM 17,612 Views 136 Comments

In a statement this evening, the Garda Ombudsman added that no evidence of Garda misconduct was discovered.

Shatter calls in Garda Ombudsman as "full report" sought on phone bugging
# Hacking
# Hacking

Shatter calls in Garda Ombudsman as "full report" sought on phone bugging

Feb 10th 2014, 8:34 AM 8,228 Views 72 Comments

The meeting follows reports that a surveillance operation was used to hack into the police watchdog’s emails, wi-fi and phone systems.

Shatter slams ‘disturbing’ PAC comments, asks Ombudsman to probe penalty points issue
# Shatter V PAC
# Shatter V PAC

Shatter slams ‘disturbing’ PAC comments, asks Ombudsman to probe penalty points issue

Jan 27th 2014, 11:00 PM 16,028 Views 107 Comments

The Minister has also hit out at a “minority” of PAC members whose comments “pose the risk of bringing the work of the Committee into disrepute, undermining its role and its credibility”.

'Unfair' of HSE to reject scheme application for boy with ADHD
# Denied
# Denied

'Unfair' of HSE to reject scheme application for boy with ADHD

Jan 27th 2014, 7:20 PM 9,902 Views 11 Comments

The HSE has now included ADHD in the scheme so that the cost of medication for children with the disorder is covered.

Welcome aboard: President appoints Peter Tyndall as Ombudsman
# Any Complaints
# Any Complaints

Welcome aboard: President appoints Peter Tyndall as Ombudsman

Dec 2nd 2013, 10:21 PM 7,066 Views 16 Comments

Tyndall has said that, if public bodies handled complaints better, there wouldn’t be any need for his role.

Garda Ombudsman says there should be "healthy tension" with gardaí
# Gardaí
# Gardaí

Garda Ombudsman says there should be "healthy tension" with gardaí

Nov 21st 2013, 10:25 AM 7,047 Views 31 Comments

Simon O’Brien added that there should be no reason for the force not to trust the watchdog.

Ombudsman for Children to investigate Roma child incidents
# Families
# Families

Ombudsman for Children to investigate Roma child incidents

Oct 24th 2013, 9:30 PM 6,670 Views 118 Comments

The Ombudsman was contacted by the Minister for Justice on the issue today.

New Ombudsman wants to bring 'objectivity and clarity' to role
# Complaints
# Complaints

New Ombudsman wants to bring 'objectivity and clarity' to role

Oct 23rd 2013, 6:28 PM 5,808 Views 12 Comments

Peter Tyndall is due to replace Emily O’Reilly in the role and spoke about his hopes for the new job.

Here’s What Happened Today: Tuesday
# News Fix
# News Fix

Here’s What Happened Today: Tuesday

Oct 22nd 2013, 10:55 PM 23,133 Views 0 Comments

Everyone’s talking about the pensioners’ protest, a little girl taken from a Roma family in Dublin and the NSA spying on the French.

The Ombudsman's credit card was stolen and used to buy designer clothes
# Hollister
# Hollister

The Ombudsman's credit card was stolen and used to buy designer clothes

Oct 22nd 2013, 6:40 AM 15,039 Views 18 Comments

The money was refunded to Emily O’Reilly’s office after the fraud was discovered in September 2012.

From overhanging trees to pensions: Why the Oireachtas petitions committee is important
# Column
# Column

From overhanging trees to pensions: Why the Oireachtas petitions committee is important

Oct 10th 2013, 10:30 AM 53 Views 14 Comments

For the first time in the 93-year history of the Oireachtas, citizens now have a direct route to influence the parliamentary agenda through the Petitions Committee, writes its chairman Pádraig Mac Lochlainn.

Peter Tyndall to replace Emily O'Reilly as Ombudsman
# New Ombudsman
# New Ombudsman

Peter Tyndall to replace Emily O'Reilly as Ombudsman

Oct 8th 2013, 2:05 PM 5,131 Views 17 Comments

He’s set to take up the position after serving in the same role in Wales. There were 35 expressions of interest in the job from journalists, PR professionals, politicians and others.

Ombudsman's Office will have to wait "a few weeks" to sign off on "a small number of cases"
# Rubber Stamp
# Rubber Stamp

Ombudsman's Office will have to wait "a few weeks" to sign off on "a small number of cases"

Oct 4th 2013, 5:52 PM 4,673 Views 8 Comments

A lack of a system to handle the changeover in the Ombudsman’s Office means that there will be nobody to rubber stamp some cases.

Tomorrow is Emily O'Reilly's first day as European Ombudsman
# Europe
# Europe

Tomorrow is Emily O'Reilly's first day as European Ombudsman

Sep 30th 2013, 10:32 AM 4,341 Views 20 Comments

O’Reilly said today that she will focus on bridging the cap between citizens and EU institutions.

Why bankers are just like Hobbits: The week's news skewed
# Not The News
# Not The News

Why bankers are just like Hobbits: The week's news skewed

Sep 28th 2013, 10:30 AM 3,648 Views 10 Comments

Breaking via The Mire wire: Most people ‘too stupid’ to emigrate, farmers want gun money, and Diageo unlikely to face charges over Arthur’s Day…

Students were "put through the mill" by SUSI
# Grants
# Grants

Students were "put through the mill" by SUSI

Sep 26th 2013, 6:30 AM 6,463 Views 23 Comments

The Ombudsman is dealing with more than 50 complaints from third level students about the new grant-allocating body SUSI.