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#Ombudsman

# ombudsman - Thursday 17 April, 2014

Complaints against social welfare staff have increased six-fold

Some 171 complaints were made against named officers in 2013, up from 27 in 2010.

# ombudsman - Friday 4 April, 2014

Office of the Ombudsman and Language Commissioner will not be merged

Conradh na Gaeilge said they will be lobbying for state services to be provided both in English and Irish.

# ombudsman - Wednesday 19 March, 2014

Video of woman being left in a bus lane by PSNI officers referred to Police Ombudsman

The PSNI says it will fully support the Ombudsman’s investigation.

# ombudsman - Friday 7 March, 2014

Ombudsman unhappy ECB won't give Brian Lenihan letter to journalist

Emily O’Reilly said that the ECB has “wasted an opportunity” to use transparency.

# ombudsman - Tuesday 18 February, 2014

GSOC hits back, but Paul Williams "stands over" coffee shop wi-fi story

The article has been described by the company at the centre of the row as “wholly inaccurate”, but Williams says he stands over it.

# ombudsman - Sunday 16 February, 2014

Keeping it real and a change in weather patterns: The week in quotes Say That Again This post contains images

Keeping it real and a change in weather patterns: The week in quotes

“We have pulled resources from every part of the company and beyond to get the lights back on as quickly as we can.”

No comment from Gardaí on GSOC "slip-up" story

After new revelations today, the Garda Síochána is staying tight-lipped on the issue of bugging.

# ombudsman - Friday 14 February, 2014

Commissioner “very very satisfied” no members of the gardaí spied on GSOC

Martin Callinan made his first public comment on the bugging saga today, speaking alongside Justice Minister Alan Shatter at a garda event.

# ombudsman - Thursday 13 February, 2014

'Am I satisfied that no organ of the State put GSOC under surveillance? Yes I am'

Eamon Gilmore has accused the opposition of playing politics with the bugging controversy, claiming they are using it as “another issue to have a thump at Minister Shatter about or the government about”.

# ombudsman - Wednesday 12 February, 2014

Dáil hears alleged conversation: 'If Shatter thinks you're screwing him, you're finished'

Alan Shatter said that suggestions in a transcript, read into the Dáil record last night, that he threatened anyone or authorised threatening were “absolutely outrageous”.

# ombudsman - Monday 10 February, 2014

GSOC confirms ‘electronic anomalies’ found, and regrets not disclosing it

In a statement this evening, the Garda Ombudsman added that no evidence of Garda misconduct was discovered.

The 9 at 9: Monday

Good morning! Here are the nine stories you need to know this morning as the week begins.

Shatter calls in Garda Ombudsman as "full report" sought on phone bugging

The meeting follows reports that a surveillance operation was used to hack into the police watchdog’s emails, wi-fi and phone systems.

# ombudsman - Monday 27 January, 2014

Shatter slams ‘disturbing’ PAC comments, asks Ombudsman to probe penalty points issue

The Minister has also hit out at a “minority” of PAC members whose comments “pose the risk of bringing the work of the Committee into disrepute, undermining its role and its credibility”.

'Unfair' of HSE to reject scheme application for boy with ADHD

The HSE has now included ADHD in the scheme so that the cost of medication for children with the disorder is covered.

# ombudsman - Monday 2 December, 2013

Welcome aboard: President appoints Peter Tyndall as Ombudsman

Tyndall has said that, if public bodies handled complaints better, there wouldn’t be any need for his role.

# ombudsman - Thursday 21 November, 2013

Garda Ombudsman says there should be "healthy tension" with gardaí

Simon O’Brien added that there should be no reason for the force not to trust the watchdog.

# ombudsman - Thursday 24 October, 2013

Ombudsman for Children to investigate Roma child incidents

The Ombudsman was contacted by the Minister for Justice on the issue today.

# ombudsman - Wednesday 23 October, 2013

New Ombudsman wants to bring 'objectivity and clarity' to role

Peter Tyndall is due to replace Emily O’Reilly in the role and spoke about his hopes for the new job.

# ombudsman - Tuesday 22 October, 2013

Here’s What Happened Today: Tuesday

Everyone’s talking about the pensioners’ protest, a little girl taken from a Roma family in Dublin and the NSA spying on the French.

The Ombudsman's credit card was stolen and used to buy designer clothes

The money was refunded to Emily O’Reilly’s office after the fraud was discovered in September 2012.

# ombudsman - Thursday 10 October, 2013

From overhanging trees to pensions: Why the Oireachtas petitions committee is important

For the first time in the 93-year history of the Oireachtas, citizens now have a direct route to influence the parliamentary agenda through the Petitions Committee, writes its chairman Pádraig Mac Lochlainn.

# ombudsman - Tuesday 8 October, 2013

Peter Tyndall to replace Emily O'Reilly as Ombudsman

He’s set to take up the position after serving in the same role in Wales. There were 35 expressions of interest in the job from journalists, PR professionals, politicians and others.

# ombudsman - Friday 4 October, 2013

Ombudsman's Office will have to wait "a few weeks" to sign off on "a small number of cases"

A lack of a system to handle the changeover in the Ombudsman’s Office means that there will be nobody to rubber stamp some cases.

# ombudsman - Monday 30 September, 2013

Tomorrow is Emily O'Reilly's first day as European Ombudsman

O’Reilly said today that she will focus on bridging the cap between citizens and EU institutions.

# ombudsman - Saturday 28 September, 2013

Why bankers are just like Hobbits: The week's news skewed

Breaking via The Mire wire: Most people ‘too stupid’ to emigrate, farmers want gun money, and Diageo unlikely to face charges over Arthur’s Day…

# ombudsman - Thursday 26 September, 2013

Students were "put through the mill" by SUSI

The Ombudsman is dealing with more than 50 complaints from third level students about the new grant-allocating body SUSI.

# ombudsman - Wednesday 25 September, 2013

The 5 at 5: Wednesday

5 minutes, 5 stories, 5 o’clock…

SUSI 'working closely' with the Ombudsman on student grant complaints

A total of 55 cases of complaints against the grant system were accepted by the Ombudsman with 34 of them still open.

Woman who died in hospital was unattended for 7 hours before her death

The case was one of 3,412 complaints made to the Ombudsman last year about certain public bodies.

# ombudsman - Tuesday 27 August, 2013

Here’s What Happened Today: Tuesday

Everyone’s talking about the government asking Facebook for users’ information and intervention in Syria.

Banks will be 'named and shamed' over complaints from now on

Financial service providers who have at least three complaints against them substantiated will be named by the Financial Sevices Ombudsman.

# ombudsman - Thursday 22 August, 2013

Boy who would have "been in a wheelchair until he's dead" to have costs paid by HSE

The Office of the Ombudsman for children heard that the HSE had withdrawn funding for a boy born with severe limb abnormalities to travel abroad for treatment.

Howlin: It's very worrying that banks aren't taking the Ombudsman seriously

Brendan Howlin was responding to the criticism of the banks by the Financial Ombudsman yesterday.

# ombudsman - Sunday 4 August, 2013

Want to be the next Ombudsman? Search to replace Emily O'Reilly begins

With O’Reilly taking up her new role as European Ombudsman in the autumn, the government is now considering who to replace her and seeking expressions of interest.

# ombudsman - Wednesday 31 July, 2013

169 gardaí found in breach of discipline last year

Over €62,000 in monetary penalties were imposed on gardaí found to be in breach last year.

# ombudsman - Tuesday 30 July, 2013

Ombudsman investigates death of young man in Dungarvan Garda station

The man in his early 20s was found dead in the station shortly before 11am this morning.

# ombudsman - Thursday 25 July, 2013

Brendan Howlin "had to fight a battle" for new Freedom of Information law

NAMA, the Central Bank and An Garda Siochána will all be subject to Freedom of Information laws for the first time – but it took some doing.

# ombudsman - Thursday 18 July, 2013

Students can complain to the Ombudsman over grant problems

Some 400 application appeals are still outstanding, but the body handling grant applications says that it is ‘confident’ that mistakes won’t be repeated.

# ombudsman - Wednesday 17 July, 2013

Garda Ombudsman fines off-duty garda over collision

An investigation by the Garda Ombudsman heard that the garda left the scene of the collision and returned later in a different vehicle.