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#Ombudsman

# ombudsman - Tuesday 21 June, 2022

Majority of complaints about Covid-19 news articles linked to anonymous Facebook group
# Ombudsman
# Ombudsman

Majority of complaints about Covid-19 news articles linked to anonymous Facebook group

Jun 21st 2022, 6:15 AM 14,702 Views 5 Comments

More than 500 complaints in total were made last year – 200 of those related to coverage of the pandemic.

# ombudsman - Wednesday 25 May, 2022

Nursing home apologises after elderly woman with dementia found 3km away with facial injuries
# Nursing Homes
# Nursing Homes

Nursing home apologises after elderly woman with dementia found 3km away with facial injuries

May 25th 2022, 5:30 AM 57,008 Views 8 Comments

The case, detailed in the Ombudsman 2021 report, was raised after the nursing home refused to engage with the woman’s family.

# ombudsman - Tuesday 23 November, 2021

Ombudsman: Personal transport supports for disabled people 'inadequate and unfair'
# Ombudsman
# Ombudsman

Ombudsman: Personal transport supports for disabled people 'inadequate and unfair'

Nov 23rd 2021, 6:00 AM 8,072 Views 8 Comments

The Ombudsman has published his report on unequal access to transport schemes for disabled people, an issue first highlighted 20 years ago.

# ombudsman - Wednesday 7 July, 2021

Opinion: GSOC has made a difference - but it needs reform
# Ombudsman
# Ombudsman

Opinion: GSOC has made a difference - but it needs reform

Jul 7th 2021, 7:00 AM 9,832 Views 10 Comments

DCU’s Dr Vicky Conway looks at the development of GSOC since its creation, ahead of a new study of complainants’ experiences with the body.

# ombudsman - Wednesday 5 May, 2021

Many under 65s in nursing homes have 'wasted lives' with limited options, report finds
# Ombudsman
# Ombudsman

Many under 65s in nursing homes have 'wasted lives' with limited options, report finds

May 5th 2021, 8:05 AM 17,294 Views 10 Comments

The Ombudsman investigated the placement of younger people in nursing homes.

# ombudsman - Tuesday 4 May, 2021

Children's Ombudsman warns of rise in number of serious school bullying cases
# Bullying
# Bullying

Children's Ombudsman warns of rise in number of serious school bullying cases

May 4th 2021, 8:10 PM 12,932 Views 16 Comments

Dr Niall Muldoon said his office has received more than 400 reports of bullying in schools since 2018.

# ombudsman - Thursday 25 March, 2021

Issues with Covid-19 high on the list of complaints by Direct Provision residents, says ombudsman
# Direct Provision
# Direct Provision

Issues with Covid-19 high on the list of complaints by Direct Provision residents, says ombudsman

Mar 25th 2021, 3:29 PM 6,910 Views 14 Comments

Only 61 complaints were received by the Office of the Ombudsman in 2020, dropping from 168 in 2019.

# ombudsman - Wednesday 3 February, 2021

Ombudsman ordered bank to reimburse money to child's account after father withdrew €66,000
# Complaints
# Complaints

Ombudsman ordered bank to reimburse money to child's account after father withdrew €66,000

Feb 3rd 2021, 6:15 AM 82,212 Views 44 Comments

The financial services ombudsman has released his decisions from the second half of last year.

# ombudsman - Tuesday 1 December, 2020

Children with disabilities waiting years for assessment a violation of their rights, committee to be told
# Children's Rights
# Children's Rights

Children with disabilities waiting years for assessment a violation of their rights, committee to be told

Dec 1st 2020, 6:15 AM 9,324 Views 9 Comments

Over 6,000 children are currently overdue an assessment of their needs.

# ombudsman - Friday 7 August, 2020

Boris Johnson backs call for Premier League clarity on failed Saudi Newcastle takeover
# Political Football
From The42
# Political Football

Boris Johnson backs call for Premier League clarity on failed Saudi Newcastle takeover

Aug 7th 2020, 5:15 PM 5,621 Views 3 Comments

The Independent Football Ombudsman has also advised the Premier League to release a statement.

# ombudsman - Friday 12 June, 2020

Ombudsman expresses 'grave concern' over potential abolition of Department of Children
# Ombudsman
# Ombudsman

Ombudsman expresses 'grave concern' over potential abolition of Department of Children

Jun 12th 2020, 1:16 PM 10,866 Views 5 Comments

The Children’s Ombudsman has written a letter to the three party leaders involved in government formation talks.

# ombudsman - Wednesday 20 May, 2020

Complaint to Ombudsman after social housing tenant deemed to have sent 'insulting' tweet about neighbour
# Annual Report
# Annual Report

Complaint to Ombudsman after social housing tenant deemed to have sent 'insulting' tweet about neighbour

May 20th 2020, 12:10 PM 26,604 Views 14 Comments

The Ombudsman received more than 3,600 complaints about public services last year.

# ombudsman - Thursday 23 April, 2020

Covid-19 crisis highlights how 'unsuitable' some Direct Provisions conditions are, Ombudsman says
# Direct Provision
# Direct Provision

Covid-19 crisis highlights how 'unsuitable' some Direct Provisions conditions are, Ombudsman says

Apr 23rd 2020, 6:05 AM 10,692 Views 14 Comments

The Ombudsman today published his annual commentary on Direct Provision complaints.

# ombudsman - Thursday 10 October, 2019

Three Irish nuns had their pensions restored after intervention by the Ombudsman
# Divine Intervention
# Divine Intervention

Three Irish nuns had their pensions restored after intervention by the Ombudsman

Oct 10th 2019, 8:51 AM 25,256 Views 30 Comments

The sisters’ payments stopped after they returned from Portugal to live in Ireland.

# ombudsman - Wednesday 25 September, 2019

Ombudsman criticises use of hotels as emergency accommodation for asylum seekers
# Direct Provision
# Direct Provision

Ombudsman criticises use of hotels as emergency accommodation for asylum seekers

Updated Sep 25th 2019, 11:35 AM 13,030 Views 20 Comments

Peter Tyndall called for more powers for the Ombudsman’s office.

# ombudsman - Tuesday 30 July, 2019

Years of mistakes: How the Department of Social Protection mishandled social welfare overpayments
# Overpayments
# Overpayments

Years of mistakes: How the Department of Social Protection mishandled social welfare overpayments

Jul 30th 2019, 6:00 AM 32,701 Views 49 Comments

Some overpayments have not been recovered because of a litany of mistakes by the Department of Employment and Social Protection.

# ombudsman - Thursday 13 June, 2019

Schools are teaching 'difficult' children for fewer hours as an invisible way of suspending them
# Losing Out
# Losing Out

Schools are teaching 'difficult' children for fewer hours as an invisible way of suspending them

Jun 13th 2019, 6:30 AM 19,807 Views 49 Comments

Ombudsman Dr Niall Muldoon said anecdotal evidence shows some children suffer disproportionately from “reduced timetables”.

# ombudsman - Tuesday 28 May, 2019

Complaint to Ombudsman after man 'distressed' over hearing instrument noise during surgery
# Annual Report
# Annual Report

Complaint to Ombudsman after man 'distressed' over hearing instrument noise during surgery

May 28th 2019, 6:00 AM 20,848 Views 12 Comments

The Ombudsman received more than 3,300 complaints about public services last year.

# ombudsman - Monday 8 April, 2019

Ombudsman criticises HSE and TUSLA over care for children with disabilities
# Ombudsman
# Ombudsman

Ombudsman criticises HSE and TUSLA over care for children with disabilities

Apr 8th 2019, 9:02 AM 9,045 Views 17 Comments

The collaboration between the HSE and Tusla is still of concern, the ombudsman said.

# ombudsman - Tuesday 26 March, 2019

PSNI refers its handling of Tyrone disco crush to Ombudsman
# Cookstown
# Cookstown

PSNI refers its handling of Tyrone disco crush to Ombudsman

Mar 26th 2019, 1:35 PM 18,760 Views 28 Comments

The PSNI has said the first officers at the scene “withdrew to await further police support”.

# ombudsman - Wednesday 13 March, 2019

Direct provision: Complaints about lack of cooking facilities, accommodation and refusals of transfer requests
# Asylum Seekers
# Asylum Seekers

Direct provision: Complaints about lack of cooking facilities, accommodation and refusals of transfer requests

Mar 13th 2019, 6:10 AM 15,046 Views 45 Comments

Complaints from residents were about food, lack of cooking facilities and the availability of transport.

# ombudsman - Wednesday 14 November, 2018

'People die when lessons aren't learned': Report criticises HSE failure to address patient complaints
# Complaints
# Complaints

'People die when lessons aren't learned': Report criticises HSE failure to address patient complaints

Nov 14th 2018, 6:00 AM 7,982 Views 12 Comments

Just 10 of 36 recommendations in a 2015 report have been fully implemented.

# ombudsman - Wednesday 20 June, 2018

Foster mother gets backdated payment of €28,600 after Tusla cut her allowances
# Ombudsman
# Ombudsman

Foster mother gets backdated payment of €28,600 after Tusla cut her allowances

Jun 20th 2018, 10:58 AM 22,353 Views 5 Comments

The woman’s allowances were reduced significantly when her two children turned 18, despite them both having intellectual disabilities.

# ombudsman - Saturday 2 June, 2018

Magdalene reparations will finally be paid to those who lived in the forgotten institutions
# At Last
# At Last

Magdalene reparations will finally be paid to those who lived in the forgotten institutions

Jun 2nd 2018, 1:38 PM 26,061 Views 54 Comments

Previously, women who had worked in laundries not covered by the Magdalene Restorative Justice scheme had been denied compensation.

# ombudsman - Thursday 29 March, 2018

A man with no computer literacy had money stolen from him using his online banking service
# Ombudsman
# Ombudsman

A man with no computer literacy had money stolen from him using his online banking service

Mar 29th 2018, 4:09 PM 22,677 Views 6 Comments

The case was mediated on by the Financial Services Ombudsman, and the man’s family were awarded €8,000.

# ombudsman - Thursday 23 November, 2017

Objections by Department of Justice to Magdalen redress investigation 'disingenuous' - Ombudsman
# Opportunity Lost
# Opportunity Lost

Objections by Department of Justice to Magdalen redress investigation 'disingenuous' - Ombudsman

Nov 23rd 2017, 11:30 AM 13,786 Views 21 Comments

The Ombudsman has been harshly critical of the Department of Justice in his report published this morning.

# ombudsman - Saturday 21 October, 2017

Ombudsman rejects complaint that Defence Forces member was subjected to 'bullying, intimidation and harassment'
# Complaints
# Complaints

Ombudsman rejects complaint that Defence Forces member was subjected to 'bullying, intimidation and harassment'

Oct 21st 2017, 7:15 AM 11,140 Views 21 Comments

The case is included in the Defence Forces Ombudsman annual report for 2016.

# ombudsman - Tuesday 10 October, 2017

The Charleton Tribunal has finished its hearings about Garda Keith Harrison
# Disclosures Tribunal
# Disclosures Tribunal

The Charleton Tribunal has finished its hearings about Garda Keith Harrison

Oct 10th 2017, 6:15 PM 12,348 Views 0 Comments

The complaint against Garda Keith Harrison was made under section 102 of the Garda Siochana Act, relating to gardaí causing serious harm or death.

# ombudsman - Saturday 23 September, 2017

Man dies after crashing car and becoming unresponsive while being restrained by gardaí
# Gsoc
# Gsoc

Man dies after crashing car and becoming unresponsive while being restrained by gardaí

Sep 23rd 2017, 11:04 AM 94,297 Views 37 Comments

Gardaí have confirmed that the matter has been referred to the Garda Síochána Ombudsman Commission.

# ombudsman - Tuesday 8 August, 2017

'You cannot trust these people' - Woman who had disclosure of abuse lost by Tusla slams report on its failings
# Having Her Say
# Having Her Say

'You cannot trust these people' - Woman who had disclosure of abuse lost by Tusla slams report on its failings

Aug 8th 2017, 12:05 AM 14,661 Views 12 Comments

The woman, whose records were lost by the HSE/Tusla for over three years, says she feels the latest ombudsman report into Tusla’s complaints procedures won’t change anything.

# ombudsman - Wednesday 19 July, 2017

Dying man refused access to grandchildren over 'unfounded' abuse allegation
# Tusla
# Tusla

Dying man refused access to grandchildren over 'unfounded' abuse allegation

Jul 19th 2017, 12:05 AM 30,731 Views 27 Comments

A new report from the Ombudsman highlighted case studies where Tusla failed to adequately investigate abuse allegations.

# ombudsman - Tuesday 18 July, 2017

'We need consistency': Long delays by Tusla in dealing with abuse allegations, report says
# Taking Stock
# Taking Stock

'We need consistency': Long delays by Tusla in dealing with abuse allegations, report says

Jul 18th 2017, 12:06 PM 7,296 Views 14 Comments

The Ombudsman was critical of Tusla’s procedures for dealing with abuse allegations.

# ombudsman - Thursday 1 June, 2017

Mullingar hospital apologises to new mother after a 'series of errors'
# Discharge Summary
# Discharge Summary

Mullingar hospital apologises to new mother after a 'series of errors'

Jun 1st 2017, 6:20 AM 37,463 Views 14 Comments

After suffering from bleeding and ongoing pain, the woman was not contacted by the hospital and eventually had to go to A&E.

# ombudsman - Wednesday 31 May, 2017

Department of Social Protection pursued a woman for €20,000, but she was actually owed €700
# Welfare
# Welfare

Department of Social Protection pursued a woman for €20,000, but she was actually owed €700

May 31st 2017, 12:46 PM 103,027 Views 49 Comments

The incident was included as a case study in the Office of the Ombudsman’s annual report for 2016.

# ombudsman - Friday 21 April, 2017

Family of woman shot at same time as Garda Tony Golden to sue Gardaí
# Siobhán Phillips
# Siobhán Phillips

Family of woman shot at same time as Garda Tony Golden to sue Gardaí

Apr 21st 2017, 3:50 PM 34,943 Views 118 Comments

An RTÉ Investigates programme broadcast last night called into question whether the man who shot Garda Golden and Siobhán Phillips was in fact a Garda informer.

# ombudsman - Monday 6 March, 2017

Litany of errors by child services saw woman's claims of serious sexual abuse 'lost' for over three years
# Mistake Upon Mistake
# Mistake Upon Mistake

Litany of errors by child services saw woman's claims of serious sexual abuse 'lost' for over three years

Mar 6th 2017, 12:05 AM 20,986 Views 31 Comments

The HSE’s child and family services, the precursor to Tusla, also repeatedly sent details of the case to a series of incorrect addresses.

# ombudsman - Tuesday 20 December, 2016

Not getting a promotion was the most common complaint in the Defence Forces last year
# Not Happy
# Not Happy

Not getting a promotion was the most common complaint in the Defence Forces last year

Dec 20th 2016, 11:10 AM 10,124 Views 26 Comments

Cases under review by the Ombudsman for Defence Forces rose 15% in 2015.

# ombudsman - Thursday 6 October, 2016

No evidence of Garda misconduct in case where man shot himself in head
# Investigation
# Investigation

No evidence of Garda misconduct in case where man shot himself in head

Oct 6th 2016, 9:40 PM 16,251 Views 9 Comments

A GSOC report found that there had been no wrongdoing by gardaí in the incident.

# ombudsman - Thursday 22 September, 2016

GSOC: 'Gardaí are damned if they do, damned if they don't'
# Gsoc
# Gsoc

GSOC: 'Gardaí are damned if they do, damned if they don't'

Sep 22nd 2016, 6:15 AM 19,086 Views 43 Comments

Judge Mary Ellen Ring said they are taking up the slack for other agencies.

# ombudsman - Wednesday 10 June, 2015

A woman was asked to pay the Dept. of Social Protection €105,000 after her mother died...
# Welfare Charges
# Welfare Charges

A woman was asked to pay the Dept. of Social Protection €105,000 after her mother died...

Jun 10th 2015, 12:32 PM 32,358 Views 28 Comments

The woman’s mother, who suffered from mental health problems, passed away in 2012.

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