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#customer service

# customer-service - Monday 12 November, 2012

From The Daily Edge UPDATED: Restaurant apologises for ‘a***hole’ tweet to customer Twitter Row This post contains images

UPDATED: Restaurant apologises for ‘a***hole’ tweet to customer

Cinnamon restaurant in Ranelagh, Dublin got into a row with a dissatisfied customer on Twitter.

# customer-service - Friday 22 June, 2012

Ulster Bank says problem located, promises refunds and Sunday opening

Customers have been experiencing problems with their bank accounts since Wednesday.

# customer-service - Monday 23 April, 2012

Column: Vodafone pair were idiots - but they don't need a kicking from us

Customer service is a tough job, writes Lisa McInerney, but what seemed to rile people most about the disrespectful Vodafone reps was they didn’t count their blessings for having a job. Is that fair?

# customer-service - Monday 9 April, 2012

From The Daily Edge The burning question*: How do you queue? Dilemma This post contains a poll

The burning question*: How do you queue?

This and every Monday, let TheJournal.ie distract you from the ‘serious’ news with one of life’s REAL dilemmas. (*not really)

# customer-service - Saturday 7 April, 2012

Column: Much-loved Peats is history - and its like will be missed

In today’s world great customer service and dedication are no longer enough for a business, writes Peter Faulkner. But what have we lost?

# customer-service - Tuesday 31 January, 2012

Sky to create 800 new jobs in Dublin

Some much-needed good jobs news.

# customer-service - Wednesday 28 September, 2011

Four shortlisted for Ireland's friendliest business

Award will be given to business judged to excel in customer care, shop layout and other factors that lead to good consumer experience.

# customer-service - Monday 26 September, 2011

Poll: Should self-service checkouts be scrapped? Poll This post contains a poll

Poll: Should self-service checkouts be scrapped?

Some supermarkets in the US have announced plans to phase out self-service checkouts in the name of customer service – do you think stores in Ireland should follow suit?

# customer-service - Thursday 21 July, 2011

Vox pop: How good is customer service in Ireland? Customer Is King This post contains a poll This post contains videos

Vox pop: How good is customer service in Ireland?

Do Irish businesses understand good customer service? Or do they want your money without offering any frills? Here’s what you said.