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#customer service

# customer-service - Friday 20 September, 2013

Ryanair hits back at survey that says it has the worst customer service
# COULDN'T CARE LESS
# COULDN'T CARE LESS

Ryanair hits back at survey that says it has the worst customer service

Sep 20th 2013, 1:38 PM 27,725 Views 170 Comments

The low-cost airline tweeted a tongue in cheek response, saying Which magazine ‘hasn’t got a clue’.

# customer-service - Tuesday 13 August, 2013

Ryanair apologises after refusing refund for dead customer
# Ryanair
# Ryanair

Ryanair apologises after refusing refund for dead customer

Aug 13th 2013, 8:30 PM 30,301 Views 82 Comments

Doug Parsons was told that the cost of his mother’s flight would not be refunded because she hadn’t died within 28 days of the flight date.

# customer-service - Friday 12 April, 2013

Games manufacturer EA cuts jobs in Galway
# Jobs Cuts
# Jobs Cuts

Games manufacturer EA cuts jobs in Galway

Apr 12th 2013, 1:54 PM 14,095 Views 55 Comments

Just seven months ago, the company announced 300 new jobs under an IDA Ireland-supported expansion.

# customer-service - Monday 12 November, 2012

UPDATED: Restaurant apologises for ‘a***hole’ tweet to customer
# Twitter Row
From The Daily Edge
# Twitter Row

UPDATED: Restaurant apologises for ‘a***hole’ tweet to customer

Nov 12th 2012, 4:48 PM 70,993 Views 122 Comments

Cinnamon restaurant in Ranelagh, Dublin got into a row with a dissatisfied customer on Twitter.

# customer-service - Friday 22 June, 2012

Ulster Bank says problem located, promises refunds and Sunday opening
# Gremlins
# Gremlins

Ulster Bank says problem located, promises refunds and Sunday opening

Jun 22nd 2012, 4:32 PM 6,668 Views 26 Comments

Customers have been experiencing problems with their bank accounts since Wednesday.

# customer-service - Monday 23 April, 2012

Column: Vodafone pair were idiots - but they don't need a kicking from us
# Opinion
# Opinion

Column: Vodafone pair were idiots - but they don't need a kicking from us

Apr 23rd 2012, 7:30 AM 336 Views 33 Comments

Customer service is a tough job, writes Lisa McInerney, but what seemed to rile people most about the disrespectful Vodafone reps was they didn’t count their blessings for having a job. Is that fair?

# customer-service - Monday 9 April, 2012

The burning question*: How do you queue?
# Dilemma
From The Daily Edge
# Dilemma

The burning question*: How do you queue?

Apr 9th 2012, 12:00 PM 7,677 Views 34 Comments

This and every Monday, let TheJournal.ie distract you from the ‘serious’ news with one of life’s REAL dilemmas. (*not really)

# customer-service - Saturday 7 April, 2012

Column: Much-loved Peats is history - and its like will be missed
# Opinion
# Opinion

Column: Much-loved Peats is history - and its like will be missed

Apr 7th 2012, 2:00 PM 162 Views 31 Comments

In today’s world great customer service and dedication are no longer enough for a business, writes Peter Faulkner. But what have we lost?

# customer-service - Tuesday 31 January, 2012

Sky to create 800 new jobs in Dublin
# Job Fairy
# Job Fairy

Sky to create 800 new jobs in Dublin

Jan 31st 2012, 7:13 AM 4,452 Views 50 Comments

Some much-needed good jobs news.

# customer-service - Wednesday 28 September, 2011

Four shortlisted for Ireland's friendliest business
# Friendly Business
# Friendly Business

Four shortlisted for Ireland's friendliest business

Sep 28th 2011, 2:40 PM 1,527 Views 10 Comments

Award will be given to business judged to excel in customer care, shop layout and other factors that lead to good consumer experience.

# customer-service - Monday 26 September, 2011

Poll: Should self-service checkouts be scrapped?
# Poll
# Poll

Poll: Should self-service checkouts be scrapped?

Sep 26th 2011, 10:49 AM 3,645 Views 57 Comments

Some supermarkets in the US have announced plans to phase out self-service checkouts in the name of customer service – do you think stores in Ireland should follow suit?

# customer-service - Thursday 21 July, 2011

Vox pop: How good is customer service in Ireland?
# Customer Is King
# Customer Is King

Vox pop: How good is customer service in Ireland?

Jul 21st 2011, 2:40 PM 1,921 Views 41 Comments

Do Irish businesses understand good customer service? Or do they want your money without offering any frills? Here’s what you said.