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#customer care

# customer-care - Friday 20 November, 2020

Tánaiste expects Eir customer care 'to improve' after meeting with telecoms company
# Customer Care
# Customer Care

Tánaiste expects Eir customer care 'to improve' after meeting with telecoms company

Nov 20th 2020, 12:26 PM 28,526 Views 80 Comments

TDs offices have been inundated with poor customer service complaints from constituents.

# customer-care - Sunday 1 July, 2018

Customers complain over widespread Vodafone broadband outage
# Outage
# Outage

Customers complain over widespread Vodafone broadband outage

Jul 1st 2018, 2:07 PM 27,809 Views 49 Comments

Vodafone has confirmed that there was an issue with the provider’s fixed broadband this morning.

# customer-care - Thursday 8 March, 2018

'It was pretty appalling' - Aer Lingus communication slammed by Irish stranded across Europe during Storm Emma
# Failure To Communicate
# Failure To Communicate

'It was pretty appalling' - Aer Lingus communication slammed by Irish stranded across Europe during Storm Emma

Mar 8th 2018, 12:05 AM 47,957 Views 65 Comments

Customers stranded in airports across the continent have vented at the perceived lack of communication from the airline as to what was going on.

# customer-care - Friday 2 June, 2017

‘Not good enough’ - KBC customers left frustrated as payments delayed
# Payment Failure
# Payment Failure

‘Not good enough’ - KBC customers left frustrated as payments delayed

Jun 2nd 2017, 2:05 PM 16,677 Views 16 Comments

Customers have reported previous problems with payments before Bank Holiday weekends

# customer-care - Thursday 7 January, 2016

A mouldy pizza base from Tesco made for one hilariously clueless Twitter exchange
# Dammit Linda
From The Daily Edge
# Dammit Linda

A mouldy pizza base from Tesco made for one hilariously clueless Twitter exchange

Jan 7th 2016, 6:51 PM 10,443 Views 2 Comments

Poor Linda…!

# customer-care - Friday 25 September, 2015

A Tesco manager's act of kindness towards a cancer patient is going super viral
# Customer Care
From The Daily Edge
# Customer Care

A Tesco manager's act of kindness towards a cancer patient is going super viral

Sep 25th 2015, 6:24 PM 6,027 Views 2 Comments

Lovely people all round. :)

# customer-care - Monday 31 August, 2015

9 of the sassiest customer care comebacks on social media
# Owned
From The Daily Edge
# Owned

9 of the sassiest customer care comebacks on social media

Aug 31st 2015, 9:30 PM 17,268 Views 1 Comment

Don’t mess with these brands.

# customer-care - Tuesday 21 July, 2015

A bacon lover penned this hilariously dramatic rant to Tesco about a missing rasher
# Rinding Me Up
From The Daily Edge
# Rinding Me Up

A bacon lover penned this hilariously dramatic rant to Tesco about a missing rasher

Jul 21st 2015, 10:09 PM 5,843 Views 0 Comments

Don’t mess around with people’s bacon, Tesco. Bacon is serious business.

# customer-care - Friday 20 February, 2015

Cable company apologise for calling woman 'c**t' in cancellation notice
# Customer Care
From The Daily Edge
# Customer Care

Cable company apologise for calling woman 'c**t' in cancellation notice

Feb 20th 2015, 1:50 PM 4,902 Views 1 Comment

Well that’s not even nearly her right name.

# customer-care - Wednesday 30 January, 2013

Tesco's Facebook page is the best thing ever
# Cold Cuts
From The Daily Edge
# Cold Cuts

Tesco's Facebook page is the best thing ever

Jan 30th 2013, 10:59 AM 22,134 Views 32 Comments

Plus, the issue that should be the retailer’s top priority.

# customer-care - Thursday 26 April, 2012

Vodafone 'will continue to engage' with union over customer care jobs
# Vodafone
# Vodafone

Vodafone 'will continue to engage' with union over customer care jobs

Apr 26th 2012, 9:58 AM 1,941 Views 13 Comments

CWU members yesterday voted in favour of industrial action over Vodafone’s plans to move certain functions to Newry.

# customer-care - Wednesday 28 September, 2011

Four shortlisted for Ireland's friendliest business
# Friendly Business
# Friendly Business

Four shortlisted for Ireland's friendliest business

Sep 28th 2011, 2:40 PM 1,527 Views 10 Comments

Award will be given to business judged to excel in customer care, shop layout and other factors that lead to good consumer experience.