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Dublin: 5°C Wednesday 25 November 2020


# consumers - Wednesday 1 July, 2020

Businesses warned they must act independently when setting or increasing prices

The CCPC has also reminded businesses they have additional responsibilities under consumer protection law when setting new or additional fees.

# consumers - Tuesday 23 June, 2020

Almost €600 million spent on contactless payments in May

The contactless limit was increased to €50 in April in response to the Covid-19 crisis.

# consumers - Thursday 11 June, 2020

Prices of clothing, footwear and communications fall for two consecutive months

Consumer prices were 0.5% lower in May than in the same month last year.

# consumers - Monday 8 June, 2020

New Central Bank rules mean moneylenders must place warnings on high interest loans

Ads from moneylenders will now have to contain warnings about high interest rates, as well as encouraging consumers to look for other options

# consumers - Saturday 22 February, 2020

'Smoke was coming from the door': Customers without washing machines for two months after Whirlpool recall

The company has said it is trying to resolve the issue as quickly as possible and denied prioritising UK customers over Irish ones.

# consumers - Monday 23 December, 2019

The average Irish household has spent €2,800 in shops this month

Consumer spending is set to reach almost €5 billion this month.

# consumers - Monday 2 December, 2019

Consumer watchdog issues warning about controversial tech retailer

The CCPC said the warning is especially noteworthy ahead of the Christmas period.

# consumers - Thursday 21 November, 2019

Gardaí confirm they have launched 'comprehensive' probe into ghost insurance brokers

Customers are urged to check that their broker is registered before taking out insurance.

# consumers - Monday 7 October, 2019

Consumer sentiment drops to lowest level in almost 6 years as Brexit deadline looms

The KBC Consumer Sentiment Index has fallen to 75.3% in September from 77.2% in August.

# consumers - Tuesday 1 October, 2019

Thomas Cook refunds to take up to two months, with 35,000 passengers still to fly home

More than 100 aircraft have been used as part of the UK’s repatriation fleet and some 115,000 people have been flown back to the UK.

# consumers - Monday 23 September, 2019

Dunnes Stores retains top spot in Ireland's supermarket wars

That’s according to the latest Kantar Worldpanel supermarket shares.

# consumers - Tuesday 3 September, 2019

Consumers warned about how Brexit could impact online shopping

One of the main rights consumers have when they buy online from an EU-based retailer is to return an item and receive a refund.

# consumers - Friday 23 August, 2019

Dodgy phone chargers and sunglasses among 34,000 products seized before they could be sold

Almost 350,000 potentially unsafe products were seized in Ireland last year.

# consumers - Tuesday 4 June, 2019

Dunnes Stores retains top spot in Ireland's supermarket wars

Dunnes Stores accounted for 22.3% of the consumer spend in the latest period.

# consumers - Wednesday 2 January, 2019

The hospitality VAT hike has kicked in and customers might notice a jump in their morning coffee

Hotels, restaurants and hairdressers are among those affected.

# consumers - Monday 3 December, 2018

Retail group predicts Irish households will spend an average of €2,690 this December

Retail Ireland said that there will be an increase in sales this year of over €150 million.

# consumers - Monday 19 November, 2018

Cross-border shopping hits five-year high as ROI consumers spend €64.5m in North

The strength of the Euro against Sterling over the past two years has also made cross-border shopping more appealing.

# consumers - Monday 22 October, 2018

Dunnes Stores regains top spot in Ireland's supermarket wars

Dunnes Stores accounted for 22.1% of the consumer spend in the latest period.

# consumers - Monday 1 October, 2018

Irish consumer confidence falls sharply amid Brexit fears and increase in cost of bills

Consumer sentiment is at its lowest level since December 2016.

# consumers - Saturday 1 September, 2018

Lights out for halogen lamps as Europe-wide phasing-out of bulbs begins today

EU member states agreed to withdrawing the inefficient bulbs from the market in 2009.

# consumers - Tuesday 28 August, 2018

Tesco retains top spot in Ireland's supermarket wars yet again

Tesco accounted for 22.4% of the consumer spend over the course of the 12 weeks to 12 August.

# consumers - Tuesday 3 July, 2018

Poll: Are you spending more on your groceries as a result of the heatwave? Your Say This post contains a poll

Poll: Are you spending more on your groceries as a result of the heatwave?

Ice-cream, alcohol and barbeque foods have been in high demand in recent weeks.

# consumers - Monday 2 July, 2018

People have spent an extra €27 million on groceries because of the heatwave

Ice-cream, alcohol and barbeque foods are in high demand.

# consumers - Tuesday 5 June, 2018

The government plans to slap a minimum five-year expiration date on all gift cards

The Minister for Business says a lack of vouchers regulation ’causes confusion and worry’ for shoppers.

Tesco retakes top spot in Ireland's supermarket wars

Tesco is just 0.3% ahead of SuperValu, according to the latest Kantar Worldpanel figures.

# consumers - Monday 16 April, 2018

Tech retailer to go into liquidation after months of customer complaints

The company sells refurbished smartphones at marked down prices.

# consumers - Monday 26 March, 2018

Fuming customers say tech retailer hasn't shipped their phones or issued receipts

The company sells refurbished smartphones at at marked down prices.

# consumers - Wednesday 21 March, 2018

Brexit could increase cost of milk, cheese and eggs by 46%

A hard Brexit could increase the cost of living by up to €1,300 per Irish household per year.

# consumers - Wednesday 27 December, 2017

Tesco apologises after dozens of UK customers complain of 'rancid' Christmas turkeys

Customers took to social media to complain about their spoiled Christmas dinners.

# consumers - Monday 18 December, 2017

Your Christmas turkey could be chemical-filled if UK agrees on post-Brexit trade deal

Researchers found US poultry – washed in up to four chemical disinfectants – does not meet EU safety standards.

# consumers - Sunday 3 December, 2017

Christmas shopping on the move? Gardaí warn to only shop online when on personal WiFi

In the first six months of this year there has been €16.6 million gross card fraud.

# consumers - Wednesday 12 July, 2017

Bought something online that didn't work? It'll cost you €25 to make a claim of up to €5000

The previous limit stood at €2,000

# consumers - Friday 26 May, 2017

Irish customs have seized 200,000 fidget spinners as a warning goes out to parents

Consumers are being warned about fake fidget spinners.

# consumers - Friday 27 January, 2017

6 handy services you might not realise you're entitled to

You might be surprised at how much help is at hand.

# consumers - Wednesday 31 August, 2016

Most consumer complaints are about flight cancellations and lost luggage

People also had issues with electrical goods, online services and car rental.

# consumers - Friday 13 May, 2016

How over-complicated products baffle people into making bad choices at the supermarket

A new study by the ESRI has examined the phenomenon.

# consumers - Tuesday 29 December, 2015

The post-Christmas sales are a 'mixed bag' for Irish retailers

Footfall is down, but spending is up.

# consumers - Friday 27 November, 2015

60,000 bottles of counterfeit perfume destined for street markets seized

The value of these goods could be in excess of €8 million.

# consumers - Wednesday 12 August, 2015

The terrible weather in July didn't stop people going on nights out

People have been spending more money on clothes and shoes too…

# consumers - Tuesday 14 July, 2015

Here is where the people of Ireland do 'The Big Shop'

Tesco is still coming out on top.

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