#Open journalism No news is bad news

Your contributions will help us continue to deliver the stories that are important to you

Support The Journal
Dublin: 7°C Wednesday 30 September 2020


# consumers - Sunday 16 September, 2012

Explainer: Why energy prices are rising and what you can do to save money Cost Of Living This post contains videos

Explainer: Why energy prices are rising and what you can do to save money

With price hikes announced by Airtricity, Bord Gáis and Electric Ireland recently. We tell you why your gas and electricity is going up and what you can do to save money. Plus share your tips with us.

# consumers - Friday 14 September, 2012

Airtricity announces rise in gas and electricity prices

Customers face an increase in the cost of their gas and electricity from the middle of next month, the company said today.

# consumers - Thursday 30 August, 2012

Over €80,000 paid to consumers in refunds and compensation last year

Air passengers complaints amounted to half of the total number of cases where the ECC liaised with traders directly on behalf of customers.

# consumers - Tuesday 28 August, 2012

Retail sales and consumer sentiment up in July, August

KBC Bank Ireland said Katie’s Taylor’s big win may have increased shopper positivity…

# consumers - Thursday 9 August, 2012

Customers of Home Payments Ltd to be repaid some money

Customers of the former domestic budgeting company are to receive some of their money back, following the company going into liquidation last year.

Consumer sentiment in July strongest in two years

KBC Bank Ireland said influences such as the EU summit on Ireland’s bank debt, the ECB rate cut and the latest Troika review likely impacted on sentiment.

Education costs up 9.4 per cent in year to July

Latest Consumer Price Index from the CSO shows increases in education, transport, alcohol and tobacco since July 2011.

# consumers - Saturday 4 August, 2012

Ulster Bank says 'normal service resumed' for most customers

Banking group Royal Bank of Scotland said the cost of cleaning up the Ulster Bank technical ‘glitch’ – including redress to customers – would cost stg£28m (€35.5m).

# consumers - Tuesday 31 July, 2012

Consumers' Association launches 'class action' against Ulster Bank

The CAI is gathering information from customers left out of pocket by the recent technical problems at Ulster Bank.

# consumers - Monday 9 July, 2012

Poll: Are you up to date with your bills? Your Say This post contains a poll

Poll: Are you up to date with your bills?

A new survey says that 47 per cent of consumers struggle to pay all of their bills on time. Are you up-to-date with your bills?

# consumers - Monday 25 June, 2012

Mortgage holders could be €700 better off per year, predicts IBEC

It’s good news for mortgage-holders, according to IBEC – but anyone without a mortgage will see less money in their pocket this year.

# consumers - Saturday 23 June, 2012

Some Ulster Bank branches remain open today as problems continue

One TD has warned that the problems at the bank could turn into a ‘more serious crisis’ if it is not fully resolved in the next 48 hours.

# consumers - Monday 18 June, 2012

'Incorrect and inconsistent': Food businesses criticised over allergen controls

The Food Safety Authority of Ireland has said that manufacturers of food in Ireland need to strengthen their allergen labelling and control policies.

# consumers - Monday 28 May, 2012

Going down: Retail sales fall in April

Sales had been on the up for two months running but the latest figures from the CSO paint a bleaker picture. The weather, VAT, and the government have been blamed.

# consumers - Thursday 17 May, 2012

Just 30 per cent of Irish people 'understand basic finance concepts'

We may no longer need to know “what a tracker mortgage is”, but how does our personal finance knowledge stack up overall?

# consumers - Wednesday 16 May, 2012

# consumers - Tuesday 8 May, 2012

Latest consumer survey suggests fears over economy easing

KBC/ESRI consumer sentiment index rose slightly in April for the fourth month in a row.

# consumers - Tuesday 1 May, 2012

Central Bank clarifies rules on contacting borrowers in arrears

The Central Bank has outlined the appropriate rules of engagement for lenders dealing with mortgage customers who have fallen into arrears.

# consumers - Monday 23 April, 2012

Column: Vodafone pair were idiots - but they don't need a kicking from us

Customer service is a tough job, writes Lisa McInerney, but what seemed to rile people most about the disrespectful Vodafone reps was they didn’t count their blessings for having a job. Is that fair?

# consumers - Saturday 21 April, 2012

£283m of punts still in circulation

While £2m of punts were exchanged between mid-February and mid-March, over 7.5 per cent of all old Irish currency is still out there…

# consumers - Wednesday 11 April, 2012

APHCI lodges complaint against Bord Gáis with Competition Authority

The Association of Plumbing and Heating Contractors of Ireland has accused Bord Gáis of engaging in anti-competitive behaviour.

Consumer sentiment brightened (slightly) in March

Consumer sentiment has risen for the third month in a row and is now at its highest level since last October according to the KBC Bank/ESRI

# consumers - Tuesday 10 April, 2012

Consumers saving 'less than they think they should'

Some 55 per cent of people believe they are saving less than they ought to – while the number of those saving anything at all has declined, according to new data.

# consumers - Monday 2 April, 2012

Irish grocery market slips back into decline - report

The grocery sector declined by 0.5 per cent last year due to falling inflation.

# consumers - Thursday 15 March, 2012

CAI: Consumers still getting a bad deal from financial institutions

The Consumers’ Association of Ireland has said there aren’t enough financial institutions in the market competing to provide better deals for consumers.

# consumers - Saturday 3 March, 2012

How much have fuel prices risen in Ireland recently - and why?

The cost of petrol has risen to a record high of more than €1.60 per litre- and tensions between Iran and the EU mean there’s little chance of a slowdown any time soon.

# consumers - Friday 2 March, 2012

No arts: Nestlé Ireland drops artificial ingredients Nestle This post contains a poll

No arts: Nestlé Ireland drops artificial ingredients

The confectioner says it has replaced artificial ingredients from its entire range, replacing them with fruit, vegetable and plant concentrates.

# consumers - Thursday 1 March, 2012

Poll: Do you feel more optimistic about the Irish economy? Your Say This post contains a poll

Poll: Do you feel more optimistic about the Irish economy?

The latest consumer sentiment index tells us that consumers became slightly more confident in February. Did you?

Consumer sentiment brightened in February

Consumer sentiment was up last month – and had also increased compared to last year, as consumers become less pessimistic about the outlook for the jobs market, KCB Bank Ireland and the ESRI said today.

More Irish people now shopping online - survey

Those living in Dublin are more likely to look to the net for a bargain.

Over seven companies collapsed each day in February

Meanwhile, business and credit analysts at Vision-net say that three out of five hotels and restaurants are in danger of going out of business.

# consumers - Wednesday 29 February, 2012

ESRI: Ireland needs tougher financial regulation

The think-tank says that consumers are paying too much for financial products and taking on too much risk.

# consumers - Monday 27 February, 2012

Less than half think property prices reflect good value

A new study by found the vast majority of respondents believe property prices will continue to drop over the next 12 months.

From The Daily Edge The burning question*: How should sandwiches be cut? Work Can Wait This post contains a poll

The burning question*: How should sandwiches be cut?

This and every Monday, let distract you from the ‘serious’ news with one of life’s REAL dilemmas. (*not really)

# consumers - Monday 20 February, 2012

From The Daily Edge The burning question*: Self-service checkouts - evil or not? Work Can Wait This post contains a poll

The burning question*: Self-service checkouts - evil or not?

This and every Monday, let distract you from the ‘serious’ news with one of life’s REAL dilemmas. (*not really)

# consumers - Friday 3 February, 2012

3 in 5 consumers have signed up to an online discount site

Consumers’ attitude to online deals appears overwhelmingly positive, with almost 9 in 10 of customers saying they would return to purchase from a site they had previously used.

# consumers - Tuesday 31 January, 2012

Consumer sentiment picks up after December dip - but shoppers still gloomy

The latest consumer sentiment index indicates that heightened concerns over the eurozone last month have eased somewhat.

# consumers - Sunday 29 January, 2012

From The Daily Edge In pictures: The best 9-metre high chocolate fountain you'll see today Chocalicious This post contains images

# consumers - Thursday 26 January, 2012

Customers pay 'more for water than beer' in Dublin pubs, says Senator

Senator Catherine Noone says she carried out a price survey in more than 100 Dublin pubs and found that customers were being charged more per litre for water and soft drinks than for beer and stout.

# consumers - Tuesday 17 January, 2012

Inflation drops in December across eurozone and UK

The fall in inflation has raised hopes that the European Central Bank may reduce interest rates.