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#Financial Services Ombudsman

# financial-services-ombudsman - Tuesday 30 March, 2021

Ulster Bank topped the Financial Ombudsman's complaints table in 2020 for the second year in a row
# The Banks
# The Banks

Ulster Bank topped the Financial Ombudsman's complaints table in 2020 for the second year in a row

Mar 30th 2021, 11:40 AM 6,400 Views 5 Comments

The watchdog also received 492 new complaints about tracker mortgages in 2020.

# financial-services-ombudsman - Monday 31 August, 2020

Insurer's bid to halt ombudsman investigation to be 'vigorously opposed', court told
# High Court
# High Court

Insurer's bid to halt ombudsman investigation to be 'vigorously opposed', court told

Aug 31st 2020, 5:37 PM 21,971 Views 0 Comments

The case was heard in the High Court today.

# financial-services-ombudsman - Thursday 28 March, 2019

Couple received €40,000 after insurer tried to reject storm damage claim
# Financial Services Ombudsman
# Financial Services Ombudsman

Couple received €40,000 after insurer tried to reject storm damage claim

Mar 28th 2019, 5:10 PM 27,202 Views 8 Comments

There were 5,692 complaints made to the financial services ombudsman last year – one third of those about insurance.

# financial-services-ombudsman - Thursday 29 March, 2018

A man with no computer literacy had money stolen from him using his online banking service
# Ombudsman
# Ombudsman

A man with no computer literacy had money stolen from him using his online banking service

Mar 29th 2018, 4:09 PM 22,668 Views 6 Comments

The case was mediated on by the Financial Services Ombudsman, and the man’s family were awarded €8,000.

# financial-services-ombudsman - Wednesday 6 September, 2017

'It has a profound impact': Insurance companies cancel policies over minor non-disclosures
# Insurance
# Insurance

'It has a profound impact': Insurance companies cancel policies over minor non-disclosures

Sep 6th 2017, 12:05 AM 37,877 Views 25 Comments

Ireland’s financial services watchdog has said companies need to ask questions in a clear manner when customers sign up.

# financial-services-ombudsman - Thursday 25 June, 2015

The courts have backed the banks on high mortgage rates
# Home Thruths
# Home Thruths

The courts have backed the banks on high mortgage rates

Jun 25th 2015, 2:07 PM 13,758 Views 37 Comments

Lenders have been accused of “changing the goal posts against the consumer” on variable mortgages.

# financial-services-ombudsman - Wednesday 25 February, 2015

Lots of people still have complaints about their mortgages
# Satisfied Customers?
# Satisfied Customers?

Lots of people still have complaints about their mortgages

Feb 25th 2015, 1:20 PM 9,579 Views 23 Comments

Mortgage issues continue to be the highest drivers of complaints.

# financial-services-ombudsman - Monday 28 April, 2014

Only one in every twenty complaints about financial mis-selling is upheld
# Sharp Practice?
# Sharp Practice?

Only one in every twenty complaints about financial mis-selling is upheld

Apr 28th 2014, 6:44 PM 6,700 Views 13 Comments

Fianna Fail issues a call to overhaul rules governing the sale of financial products.

# financial-services-ombudsman - Friday 7 March, 2014

The State still puts banking needs ahead of people's rights - FLAC
# Soft Touch
# Soft Touch

The State still puts banking needs ahead of people's rights - FLAC

Mar 7th 2014, 1:38 PM 4,936 Views 28 Comments

The Free Legal Advice Centres says boom time soft-touch regulation “persists to this day”

Column: Irish financial consumers are bewildered, frightened and angry
# Credit Protection
# Credit Protection

Column: Irish financial consumers are bewildered, frightened and angry

Mar 7th 2014, 8:00 AM 79 Views 13 Comments

The protection available to consumers when they take out credit is still inadequate – despite all the promises that were made after the crash, writes Noeline Blackwell.

# financial-services-ombudsman - Saturday 31 August, 2013

Mortgage arrears crisis the 'defining issue of our time'
# Banking
# Banking

Mortgage arrears crisis the 'defining issue of our time'

Aug 31st 2013, 3:02 PM 8,936 Views 104 Comments

The Financial Services Ombudsman says the banks have to “get up to speed” on the crisis.

# financial-services-ombudsman - Thursday 25 April, 2013

Fianna Fáil want period for financial services complaints extended
# Mis-selling
# Mis-selling

Fianna Fáil want period for financial services complaints extended

Apr 25th 2013, 8:45 PM 4,765 Views 46 Comments

A six year limit currently exists after which complaints cannot be made to the Financial Services Ombudsman.

# financial-services-ombudsman - Thursday 31 January, 2013

Complaints to Financial Services Ombudsman up 12% last year
# Complaints
# Complaints

Complaints to Financial Services Ombudsman up 12% last year

Jan 31st 2013, 11:59 AM 2,264 Views 6 Comments

Figure show that 40 per cent of all banking complaints related to mortgages.

# financial-services-ombudsman - Wednesday 18 July, 2012

Financial Services Ombudsman 'not overrun' with Ulster Bank complaints
# Ulster Bank
# Ulster Bank

Financial Services Ombudsman 'not overrun' with Ulster Bank complaints

Jul 18th 2012, 12:34 PM 3,468 Views 11 Comments

Legislation restricts the Financial Services Ombudsman from dealing with any complaints from non-Ulster Bank customers who were affected by the ‘technical glitch’.

# financial-services-ombudsman - Tuesday 27 March, 2012

Government will pass FF bill to ‘name and shame’ financial institutions
# Name And Shame
# Name And Shame

Government will pass FF bill to ‘name and shame’ financial institutions

Mar 27th 2012, 4:46 PM 3,551 Views 14 Comments

Fianna Fáil has introduced legislation allowing the Financial Services Ombudsman to publish reports about its complaints.

# financial-services-ombudsman - Thursday 16 February, 2012

# financial-services-ombudsman - Thursday 29 December, 2011

Complaints against financial insitutions could be made public
# Complaints
# Complaints

Complaints against financial insitutions could be made public

Dec 29th 2011, 1:46 PM 1,916 Views 27 Comments

A bill has been published by Fianna Fáil Spokesperson Michael McGrath TD and if approved would mean that the Financial Services Ombudsman could publish and report on complaints made against regulated financial service providers.

# financial-services-ombudsman - Monday 24 October, 2011

Column: I’ve got two young children, and I could soon lose my house
# Read Me
# Read Me

Column: I’ve got two young children, and I could soon lose my house

Oct 24th 2011, 7:30 AM 194 Views 77 Comments

James McKay told TheJournal.ie how he cannot meet his mortgage payments because his bank is not cooperating.

# financial-services-ombudsman - Thursday 13 October, 2011

Banks 'not coming to grips with financial crisis' as complaints rise
# Banks
# Banks

Banks 'not coming to grips with financial crisis' as complaints rise

Oct 13th 2011, 5:23 PM 422 Views 11 Comments

The Financial Services Ombudsman has said the industry is “not responding” to his concerns.

# financial-services-ombudsman - Thursday 21 April, 2011

Complaints to Financial Services Ombudsman hit record levels
# Ombudsman
# Ombudsman

Complaints to Financial Services Ombudsman hit record levels

Apr 21st 2011, 7:36 AM 409 Views 0 Comments

Nearly half of all the complaints made to the office of the Financial Services Ombudsman related to insurance.

# financial-services-ombudsman - Friday 12 November, 2010

Financial Services Ombudsman reveals backlog of 3,500 complaints
# Banking Sector
# Banking Sector

Financial Services Ombudsman reveals backlog of 3,500 complaints

Nov 12th 2010, 4:35 PM 367 Views 0 Comments

The watchdog is struggling to keep up with the volume of complaints as a result of the economic crisis.

# financial-services-ombudsman - Tuesday 27 July, 2010

Banking complaints on the up
# Banking
# Banking

Banking complaints on the up

Jul 27th 2010, 11:22 AM 177 Views 0 Comments

To be expected?