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Friday 3 February 2023 Dublin: 11°C

# Eircom

Last year
# the eirror of my ways
Emails of some users have been permanently deleted in error, company says
Eir apologised to those affected for the loss of their emails, and said they will be given compensation.
All time
# phone box
Almost 90% of remaining public payphones removed in last six months
There are now just 51 public payphone locations in the State.
# eir
Eir to charge €5.99 a month for anyone with an email to continue using service
The new monthly charge will come into effect from the end of March.
# ComReg
Eircom fined €23,500 for continually over-charging customers
Five people went to industry watchdog Comreg after Eir’s customer service teams failed to resolve their problems.
# Courts
Eir fined over €10,500 after it admitted overcharging customers
The case was heard in Dublin District Court.
# cutting the cord
Should public payphones be hung up, permanently?
If a payphone is not being used then Eir is allowed to take it away.
# eir
11 things Ireland thinks Eircom's new logo looks like
Eir, what even is that…?
# is it a bird
Eircom has been replaced with this squiggle
The company is spending €16 million on a rebrand, including a new name and logo.
# error
Eircom says services are returning to normal today
The loss of service yesterday impacted customers south of the country and in Dublin.
# Meltdown
Eircom says services are now stable after nationwide outage
The company said the problem impacted 5% of its daily call volume.
# say my name
First UPC, now Eircom's unloved brand could be on the way out
It’s all change in the phone and internet biz.
# the internets
We finally have a timeline for when all Ireland will get decent broadband
Sure, it’ll be grand when it happens.
# shady
Eircom, Meteor, Three and UPC all made one big mistake when signing up customers
Consumers had not been given enough information before they entered into contracts.
# The briefcase
Here's everything you need to know about business this week
Everyone was talking about Denis O’Brien and SiteServ, broadband wars and jobs for the grads.
# ears burning
We asked Eircom why people dislike the company so much
And what they’re planning to do about it.
# Yesssss
Is your area FINALLY going to get super-fast broadband?
Eircom plans to be the biggest fibre provider in the land.
# fibre to the rescue
High-speed broadband could be Eircom's saviour
The company has slowed the long-term slide in its revenues.
# fast and furious
Good news - super, incredibly fast broadband is on its way to 350 towns in Ireland
However, it will be predominantly rural towns and villages that get to use it first – with Dublin omitted entirely.
# Out of service
Eircom has refunded thousands of customers for phone outages
The telecoms company struck a deal with the industry watchdog.
# Prime Numbers
TV licences, Tayto sandwiches and Operation Transformation: The week in numbers
Plus: How many staff work at Eircom now?
# Off the hook
Eircom has found a way to make money - take the razor to its workforce
The company has cut about one-third of its staff in the past two years.
# pretty scary
This phone socket exploded into bits during Monday night's lightning storms
“There was a lot of electricity flying around the room,” Ronan Kelly said… Somehow, his one-year-old managed to sleep through the whole thing.
# Ouch
Eircom slammed for 'excessive' and 'opportunistic' price rises
Fees will be nearly €100 a year higher for some residential customers.
# Review 2014
A year in red and black ink: 2014's biggest winners and losers from world of business
There was no escaping Michael O’Leary, Irish Water or Apple’s world domination.
# Sky High
Sky has joined the fibre broadband wars. And it's undercutting its main rivals
All the big telecoms players are offering high-speed broadband in Ireland from today.
# broadband wars
Eircom has the biggest fibre network in Ireland - but customers are slow to get on board
The company’s revenue is still going down, although not as fast as before.
# switching over
Lots of Irish mobile phone users have been ditching Vodafone
But it’s not all bad news here for the global telecoms company.
# Game on
Ireland's super-fast broadband war has begun and it's coming to a town near you
Every county town in Ireland will have access to the same broadband technology as Tokyo within a few years.
# Cowabunga
Irish startups can ride the wave of a 'real tech boom'
Venture capitalists are throwing more money at local tech entrepreneurs looking to go global.
# snapshot
On-demand services grow in popularity, but Irish adults are still glued to the TV
Nine out of ten Irish adults still watch shows on their TV with live coverage being the most popular reason.
# job going
Herbie goes to the US: Eircom boss stands down after company float shelved
The company’s CEO is headed home less that two weeks after plans to go public (again) are put off.
# Mad Men
Newbridge ad deemed too sexy (not the Ronan O'Gara one)
The advertisement was deemed ‘overtly sexual in nature’ and ‘provocative’ by the ASAI.
# eirflix?
Eircom is the newest arrival at the very-crowded movie download party
Troubled telecoms company joins Netflix, Sky Movies and many others in the video-on-demand biz.
# Oireachtas TV
Nothing on telly? You can now flick over and watch the Oireachtas
Only if you’re into that sort of thing, of course, and have UPC or Sky.
# ComReg
Watchdog investigates Yourtel over Eircom complaints confusion
Many customers were blaming Eircom for problems experienced with Yourtel’s service.
# hold the line
How much? It costs €5.58 to call 11850 for just 1 second
The prices of directory enquiries were checked from Eircom lines.
# In Numbers
Trinity College, cannabis, and going to the dentist : The week in numbers
Plus: How many Irish people have travelled to Switzerland for an assisted suicide?
# dont be caught out
Be careful, scammers are still targeting Irish home phone users
Two mammies of staffers have been targeted in the last two weeks alone. Have you received one of these calls?
# stop thieves
More than 8,000 metres of eircom cable stolen in 2014
Irish Rail and the Luas have also reported a number of cable thefts this year, as gardaí warn numbers are on the rise.
# Switching Jersey
Eircom is planning a Jersey debt swap
The telco, which is considering a stock market floatation, could move its assets and liabilities to the island.