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Thursday 9 February 2023 Dublin: 7°C

# Consumer protection

Last year
2022
# Consumer protection
40,000 unsafe chargers recalled due to 'serious risk' of shock
The charger poses a risk of electrical shock, overheating, and catching fire.
# exhibitions
No 'clear' legal breach by Van Gogh events but consumers asked to report any 'misleading' practice
Ireland’s consumer watchdog has encouraged consumers to contact it if they have evidence of any ‘misleading commercial practice’.
# The Banks
Ulster Bank gives current and deposit account customers six months' notice to switch providers
Separately, KBC Bank announced yesterday that from June, customers will get 90 days’ notice to move their accounts.
All time
# Consumer protection
Peloton agrees to recall treadmills following injuries and one child's death
The company has received 72 reports of adult users, children, pets or objects being pulled under the treadmill.
# Consumer protection
Consumer body alleges several car insurance firms were involved in anti-competitive 'price signalling'
The CCPC started its investigation in 2016.
# insurance premiums
Irish regulator finds 'majority' of home and car insurers charged different prices to customers with similar risk
Firms have “not sufficiently considered customer interests” when developing pricing policies.
# regional lockdown
No entitlement to refund for airline customers from Kildare, Laois and Offaly
Residents in the three counties have been told they should not leave unless it is essential travel.
# Consumer protection
New guidelines for producers of Covid-19 face coverings
The CCPC has warned against claims that these items protect the wearer from Covid-19.
# Consumer protection
'Unfair' language in nursing home contracts led residents into terms they would never agree to
The CCPC has published new guidelines for the sector today.
# Consumer protection
New rules could ensure gift vouchers are valid for five years under Irish law
There is currently no minimum expiry date on gift vouchers under law.
# CCPC
Consumer watchdog investigating restaurant body over 'no-show' diners campaign
The CCPC said it had launched a civil competition law investigation into the conduct of the RAI.
# moneylending
Central Bank proposes tough new measures to protect consumers from moneylenders
St Vincent de Paul said action was needed to protect consumers from “predatory and exploitative” forms of credit.
# Consumer protection
Google is cracking down on 'untrustworthy' ticket resellers
The tech company will require vendors to meet certain criteria to advertise on its platform.
# Tracker Mortgage
'There's no evidence of a banking cartel in Ireland', says watchdog
But the CCPC hasn’t ruled out the possibility banks colluded over the tracker mortgage scandal.
# Personal Contract Plan
'Do people know what they're signing up to?': Consumer watchdog to examine car loan offers
Personal Contract Plans, or PCPs, are becoming a popular option for those seeking car-financing loans.
# Consumer protection
Shoppers should soon get a lot more rights - here's how
Consumer laws are about to get a shake up.
# Consumer protection
Tesco, SuperValu, and Boots stores slapped on the wrist for overcharging
Two other businesses received convictions relating to the sale of cars.
# tricolour discount
Irish businesses could cut the state's €8.5 billion spending bill
But owner-operators say they are still taking far to long to get paid when they do get contracts.
Voices
Opinion: Despite talk of an improving economy, worrying mortgage arrears on family homes persist
Will the State will put the interests of its people above commercial and provide us with strong consumer protection standards?
# Consumer protection
Car salesman convicted for selling 'clocked' car
The National Consumer Agency also issued compliance notices to Ryanair and Aer Lingus for failing to provide an email address on their website.
# Banks
Central Bank clarifies rules on contacting borrowers in arrears
The Central Bank has outlined the appropriate rules of engagement for lenders dealing with mortgage customers who have fallen into arrears.
# Consumer Affairs
Central Bank unveils stronger consumer protection code
The new code, which comes into effect in January, is billed as the most significant upgrade of consumer protection since 2006.