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Tuesday 6 June 2023 Dublin: 15°C

# Consumer protection

This year
2023
# Money matters
Consumers are missing out on savings by not 'shopping around' for banks and loans, says ESRI
“People are just not shopping around as much as they could and it’s costing them a lot of money,” said Professor Pete Lunn, Head of the Behavioural Research Unit at the ESRI.
8.7k
21
Apr 4th 2023, 6:00 AM
Last year
2022
# Consumer protection
40,000 unsafe chargers recalled due to 'serious risk' of shock
The charger poses a risk of electrical shock, overheating, and catching fire.
31.3k
14
Dec 5th 2022, 12:15 PM
# exhibitions
No 'clear' legal breach by Van Gogh events but consumers asked to report any 'misleading' practice
Ireland’s consumer watchdog has encouraged consumers to contact it if they have evidence of any ‘misleading commercial practice’.
18.9k
0
Apr 28th 2022, 4:37 PM
# The Banks
Ulster Bank gives current and deposit account customers six months' notice to switch providers
Separately, KBC Bank announced yesterday that from June, customers will get 90 days’ notice to move their accounts.
28.6k
11
Apr 13th 2022, 1:39 PM
All time
# Consumer protection
Peloton agrees to recall treadmills following injuries and one child's death
The company has received 72 reports of adult users, children, pets or objects being pulled under the treadmill.
25.6k
20
May 5th 2021, 4:25 PM
# Consumer protection
Consumer body alleges several car insurance firms were involved in anti-competitive 'price signalling'
The CCPC started its investigation in 2016.
28.3k
64
Sep 17th 2020, 1:41 PM
# insurance premiums
Irish regulator finds 'majority' of home and car insurers charged different prices to customers with similar risk
Firms have “not sufficiently considered customer interests” when developing pricing policies.
46.5k
89
Sep 9th 2020, 12:02 PM
# regional lockdown
No entitlement to refund for airline customers from Kildare, Laois and Offaly
Residents in the three counties have been told they should not leave unless it is essential travel.
38.9k
44
Aug 14th 2020, 6:04 PM
# Consumer protection
New guidelines for producers of Covid-19 face coverings
The CCPC has warned against claims that these items protect the wearer from Covid-19.
35.4k
31
Jun 2nd 2020, 8:03 AM
# Consumer protection
'Unfair' language in nursing home contracts led residents into terms they would never agree to
The CCPC has published new guidelines for the sector today.
19.3k
4
May 7th 2019, 8:59 AM
# Consumer protection
New rules could ensure gift vouchers are valid for five years under Irish law
There is currently no minimum expiry date on gift vouchers under law.
23.2k
34
Dec 20th 2018, 10:01 AM
# CCPC
Consumer watchdog investigating restaurant body over 'no-show' diners campaign
The CCPC said it had launched a civil competition law investigation into the conduct of the RAI.
25.8k
22
Nov 29th 2018, 12:58 PM
# moneylending
Central Bank proposes tough new measures to protect consumers from moneylenders
St Vincent de Paul said action was needed to protect consumers from “predatory and exploitative” forms of credit.
12.3k
39
Mar 27th 2018, 9:44 PM
# Consumer protection
Google is cracking down on 'untrustworthy' ticket resellers
The tech company will require vendors to meet certain criteria to advertise on its platform.
8.5k
15
Feb 7th 2018, 3:30 PM
# Tracker Mortgage
'There's no evidence of a banking cartel in Ireland', says watchdog
But the CCPC hasn’t ruled out the possibility banks colluded over the tracker mortgage scandal.
7.5k
46
Dec 7th 2017, 5:50 PM
# Personal Contract Plan
'Do people know what they're signing up to?': Consumer watchdog to examine car loan offers
Personal Contract Plans, or PCPs, are becoming a popular option for those seeking car-financing loans.
20.7k
39
Jul 17th 2017, 10:26 AM
# Consumer protection
Shoppers should soon get a lot more rights - here's how
Consumer laws are about to get a shake up.
21.6k
29
May 25th 2015, 2:07 PM
# Consumer protection
Tesco, SuperValu, and Boots stores slapped on the wrist for overcharging
Two other businesses received convictions relating to the sale of cars.
50.7k
81
Jan 28th 2015, 5:08 PM
# tricolour discount
Irish businesses could cut the state's €8.5 billion spending bill
But owner-operators say they are still taking far to long to get paid when they do get contracts.
10.0k
19
Dec 15th 2014, 12:47 PM
Voices
Opinion: Despite talk of an improving economy, worrying mortgage arrears on family homes persist
Will the State will put the interests of its people above commercial and provide us with strong consumer protection standards?
58
14
Dec 5th 2014, 8:00 AM
# Consumer protection
Car salesman convicted for selling 'clocked' car
The National Consumer Agency also issued compliance notices to Ryanair and Aer Lingus for failing to provide an email address on their website.
21.1k
31
Jan 22nd 2014, 7:20 AM
# Banks
Central Bank clarifies rules on contacting borrowers in arrears
The Central Bank has outlined the appropriate rules of engagement for lenders dealing with mortgage customers who have fallen into arrears.
5.3k
21
May 1st 2012, 9:40 PM
# Consumer Affairs
Central Bank unveils stronger consumer protection code
The new code, which comes into effect in January, is billed as the most significant upgrade of consumer protection since 2006.
611
4
Oct 19th 2011, 7:15 AM