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Wednesday 29 March 2023 Dublin: 11°C

# 999

Last year
# Helen McEntee
All recommendations from report on cancelled 999 calls will be implemented, says McEntee
The report found that there were issues where call takers did not properly assess the vulnerability of some callers.
# 999
227 callers unable to contact emergency services early this morning due to service outage
The Emergency Call Answering Service was unable to handle calls between 1am and 2.15am.
All time
# 999 calls
Emergency operators 'resorted to paper and pen' as result of Dublin Fire Brigade call outage
An outage meant calls had to be diverted to a regional centre that did not have access to the Dublin automated system
# cancelled calls
Justice Minister says 999 calls being cancelled 'should not have happened'
The Garda Commissioner yesterday issued an apology to the victims who had their 999 calls cancelled.
# 999
Fears lack of staff at emergency centre could see 'one garda directing 100 cars'
The new centre is due to start work this month.
# 999
Almost 4 in 10 calls received by Emergency Call Answering Service in 2017 were silent
The ECAS is responsible for answering 112 and 999 emergency calls and texts within the State.
# Great Friday
Dublin Fire Brigade processed nearly 100 fewer emergency calls this Good Friday - despite pubs being open
This year over the 24 hours of Good Friday, the centre processed a total of 379 calls.
# Strike
999 operators in Munster are threatening to strike if their demands are not met
Around 25,000 calls are handled each year in the Munster centre.
# Location
Mobile phones will soon text your exact location to emergency services when you dial 999
A pilot scheme is currently underway with three major mobile networks.
# 999
Marmion willing to work and wait to match 'best in the world' Murray
The Connacht star is firmly in the role of impact player for Ireland.
# Thin Blue Fine
English driver fined for turning his car into an ambulance
Shaun Scandle had fitted lights and a siren to his car.
# 999
The introduction of Eircode has "saved lives", minister says
Communications Minister Denis Naughten says ambulances are now reaching houses quicker.
# Baby Boom
Three babies delivered by ambulance crews last night
Mothers and babies are all doing well.
# Emergency
A strike by 999 workers today kicked off a month of industrial action
The workers say that they want to be paid a Living Wage.
# Pay Row
Striking 999 operators 'cannot make promises' about protecting services, employer says
Over 80% of union members at the call centres balloted in favour of industrial action earlier this month.
# Navan
999 call centre company insists it will be business as usual tomorrow, despite workers' strike
Workers at the BT / Conduit’s Navan call-centre are to go on strike for 12 hours tomorrow.
# Dublin
Elderly woman's son calls Joe Duffy as mother waits over two hours for ambulance
The woman’s son rang Liveline and the ambulance arrived a few minutes after he spoke on the radio.
# Contingency Plan
999 workers vote in favour of industrial action in row over pay and 'length of toilet breaks'
The company charged with running 999 call centres, Conduit Global, says it has improved working conditions for staff.
# Emergency
Is your area getting a brand new fire station?
Over the next four years, 16 new fire stations will be constructed.
# fatal blaze
Stardust campaigners to hand new information to Minister over fatal fire
They say that they have “waited 33 years and 10 months” for the submission.
# strange days
'Dial 999 for Fergie' - 5 of the most offbeat moments of Premier League season
Also, Laurent Koscielny saving an accordion factory and an embarrassing case of mistaken identity.
# 999
Hurricane Katrina disaster recovery expert to talk to Irish fire officers
The AGM for Ireland’s Chief Fire Officers will discuss the latest technology, staffing, and responding to 999 calls.
# shocking
Missed last night’s Prime Time investigation into ambulance delays? Here’s what we learned….
‘Rapid Response Vehicles’ — which cost the taxpayer over €100,000 each — are effectively being used by managers as ‘company cars’…
# Zip It
Man calls 911 because his wife got stuck in her jacket
He didn’t want to ruin the coat by attempting to cut her out of it.
# Say what?
Carpets filled with maggots and GAA lotteries: The week in quotes
“Frankly, on a personal level, I think it’s quite disgusting.”
# cable outage
These people rang 911 because they couldn't watch TV
“Previously on AMC’s Breaking B…”
# ballybunion
Two children rescued after inflatable toy floats out to sea in Kerry
Irish Water Safety, the coast guard and gardaí have renewed their appeal for people to be extra vigilant when in the water.
# Floodlight robbery
A Manchester United fan called 999 to complain about referee's red card decision last night
The unhappy fan later apologised.
# Roads
Over 100 people rescued from Wicklow mountains in 5 days
Rescue services call for warning signs to alert motorists to ice and snow-laden roads over Sally Gap.
# tia sharp
London police find body in search for missing 12-year-old Tia Sharp
Police are searching for the partner of Tia Sharp’s grandmother in connection with the case and have warned that he should not be approached.
# England
Police say girl’s 999 call “was a hoax”
Police had received a call from a young girl saying her mother was lying on the kitchen floor and she couldn’t get out of the house.
# Daily Fix
The Daily Fix: Friday
In tonight’s fix: Downgrades for France – and difficulty for us? Plus: yet more rows over septic tanks, victory for workers at La Senza, and every presentation you’ve ever seen…
# Heart Attacks
People urged to take heart attack symptoms seriously
Only half of people who present themselves in hospital suffering from a heart attack arrive by ambulance says the Irish Heart Foundation, which has urged people to call 999 if they feel unwell.
# Help Police!
Cat summons police in Swansea by dialling 999
Police in Wales were very surprised to discover the identity of a late-night caller this week…
# Help Police!
Woman rings 999 to report missing snowman
“It ain’t a nice road but you don’t expect someone to nick your snowman”, said the Kent resident.