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#technical glitch

# technical-glitch - Friday 5 January, 2018

3,000 delayed fuel allowance payments to be received next week
# Technical Glitch
# Technical Glitch

3,000 delayed fuel allowance payments to be received next week

Jan 5th 2018, 4:10 PM 10,426 Views 6 Comments

The technical glitch that caused the issue has been resolved.

# technical-glitch - Tuesday 6 September, 2016

Ulster Bank customers report mortgage direct debit problems
# Direct Debit
# Direct Debit

Ulster Bank customers report mortgage direct debit problems

Sep 6th 2016, 4:05 PM 14,786 Views 16 Comments

The bank says it is ‘working to resolve’ the issue.

# technical-glitch - Friday 27 February, 2015

Lotto machines are back online after ANOTHER technical glitch
# Glitch
# Glitch

Lotto machines are back online after ANOTHER technical glitch

Feb 27th 2015, 5:55 PM 18,598 Views 43 Comments

An issue with a firewall was the cause.

# technical-glitch - Sunday 13 April, 2014

Lodgements glitch delays payments for some Bank of Ireland customers
# BOI
# BOI

Lodgements glitch delays payments for some Bank of Ireland customers

Apr 13th 2014, 2:55 PM 15,953 Views 13 Comments

A small number of lodgements submitted using ATMs on Friday were affected.

# technical-glitch - Thursday 27 March, 2014

AIB investigating double charging issue
# Indirect Debit
# Indirect Debit

AIB investigating double charging issue

Mar 27th 2014, 8:43 AM 15,911 Views 38 Comments

AIB says that nobody will be left out of pocket by the error.

# technical-glitch - Tuesday 17 September, 2013

Eason apologises after tickets mix-up for Alex Ferguson event
# Technical Glitch
From The42
# Technical Glitch

Eason apologises after tickets mix-up for Alex Ferguson event

Sep 17th 2013, 7:08 PM 4,854 Views 3 Comments

The former Manchester United manager will be in Dublin to promote his autobiography in November.

# technical-glitch - Sunday 1 September, 2013

Some Ulster Bank customers 'unrealistic' about technical glitch compensation
# Banking
# Banking

Some Ulster Bank customers 'unrealistic' about technical glitch compensation

Sep 1st 2013, 7:30 AM 10,311 Views 15 Comments

The Financial Services Ombudsman has said other institutions could learn from Ulster Bank’s handling of its ‘technical glitch’ last year.

# technical-glitch - Thursday 7 March, 2013

Ulster Bank ATM services 'running as normal'
# Technical Glitch
# Technical Glitch

Ulster Bank ATM services 'running as normal'

Mar 7th 2013, 7:23 AM 4,680 Views 16 Comments

The bank has apologised to customers impacted by a glitch that also affected RBS and NatWest in the UK.

# technical-glitch - Saturday 1 September, 2012

Poll: Is Ulster Bank's compensation package sufficient?
# Your Say
# Your Say

Poll: Is Ulster Bank's compensation package sufficient?

Sep 1st 2012, 2:42 PM 6,697 Views 47 Comments

Ulster Bank has announced a compensation package for the customers who were affected by its prolonged ‘technical glitch’ – what do you think of it?

Mixed reaction from customers to Ulster Bank deal
# Compensation
# Compensation

Mixed reaction from customers to Ulster Bank deal

Sep 1st 2012, 8:00 AM 6,356 Views 25 Comments

Did the technical glitch affect you? Are you happy with the compensation package?

# technical-glitch - Friday 31 August, 2012

Ulster Bank compensation: the details
# Technical Glitch
# Technical Glitch

Ulster Bank compensation: the details

Aug 31st 2012, 9:59 AM 8,245 Views 56 Comments

Many customers have already received a €25 payment as part of a wider restitution package.

# technical-glitch - Saturday 4 August, 2012

Ulster Bank says 'normal service resumed' for most customers
# Ulster Bank
# Ulster Bank

Ulster Bank says 'normal service resumed' for most customers

Aug 4th 2012, 7:30 AM 2,650 Views 10 Comments

Banking group Royal Bank of Scotland said the cost of cleaning up the Ulster Bank technical ‘glitch’ – including redress to customers – would cost stg£28m (€35.5m).

# technical-glitch - Tuesday 31 July, 2012

Consumers' Association launches 'class action' against Ulster Bank
# Ulster Bank
# Ulster Bank

Consumers' Association launches 'class action' against Ulster Bank

Jul 31st 2012, 11:02 AM 4,919 Views 7 Comments

The CAI is gathering information from customers left out of pocket by the recent technical problems at Ulster Bank.

# technical-glitch - Wednesday 18 July, 2012

Financial Services Ombudsman 'not overrun' with Ulster Bank complaints
# Ulster Bank
# Ulster Bank

Financial Services Ombudsman 'not overrun' with Ulster Bank complaints

Jul 18th 2012, 12:34 PM 3,448 Views 11 Comments

Legislation restricts the Financial Services Ombudsman from dealing with any complaints from non-Ulster Bank customers who were affected by the ‘technical glitch’.

# technical-glitch - Monday 16 July, 2012

In full: Ulster Bank's letter to customers
# Ulster Bank
# Ulster Bank

In full: Ulster Bank's letter to customers

Jul 16th 2012, 4:18 PM 9,921 Views 34 Comments

CEO Jim Brown has written to all customers to say that reconciliations to accounts will continue over the coming weeks.

Ulster Bank: now showing account balances
# Technical Glitch
# Technical Glitch

Ulster Bank: now showing account balances

Jul 16th 2012, 10:24 AM 4,795 Views 25 Comments

But they may not be accurate yet.

# technical-glitch - Wednesday 11 July, 2012

Ulster Bank: petition calls for free banking until 2013
# Technical Glitch
# Technical Glitch

Ulster Bank: petition calls for free banking until 2013

Jul 11th 2012, 2:25 PM 6,419 Views 24 Comments

A cross-party petition signed by almost 100 Oireachtas members was delivered to Ulster Bank today.

# technical-glitch - Sunday 8 July, 2012

A dozen Ulster Bank branches open today
# Ulster Bank
# Ulster Bank

A dozen Ulster Bank branches open today

Jul 8th 2012, 9:13 AM 3,748 Views 12 Comments

The bank says that many customers should see an improved position on their accounts today.

# technical-glitch - Saturday 7 July, 2012

36 Ulster Bank branches open today as problems continue
# Ulster Bank
# Ulster Bank

36 Ulster Bank branches open today as problems continue

Jul 7th 2012, 10:46 AM 3,170 Views 18 Comments

The bank will continue to open this weekend as it says it expects the vast majority of customers to return to normal service after next week.

# technical-glitch - Thursday 5 July, 2012

Ulster Bank customers still receiving warning letters
# Ulster Bank
# Ulster Bank

Ulster Bank customers still receiving warning letters

Jul 5th 2012, 6:30 AM 10,956 Views 48 Comments

Two people contacted TheJournal.ie yesterday after receiving warnings about missed loan payments and failed direct debits.

# technical-glitch - Wednesday 4 July, 2012

Ulster Bank: significant delays expected next week but normal service by 16 July
# Ulster Bank
# Ulster Bank

Ulster Bank: significant delays expected next week but normal service by 16 July

Jul 4th 2012, 11:10 AM 4,175 Views 39 Comments

Ulster Bank’s parent group believes the technical issues will be fixed for the vast majority of customers by July 16.

# technical-glitch - Monday 2 July, 2012

Ulster Bank chaos: How is it affecting you?
# Held To Account
# Held To Account

Ulster Bank chaos: How is it affecting you?

Jul 2nd 2012, 2:46 PM 9,600 Views 38 Comments

Tell us your experiences… and any advice you might have for fellow customers.