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Thursday 7 December 2023 Dublin: 10°C

# technical error

This year
2023
Eir apologises after number of customers charged twice for latest monthly bill
The company said a technical error resulted in a “small number” of customers being double-charged.
Electric Ireland error means PAYG customers have avoided higher gas rate since August
The energy company says customers will have to pay the current, higher rate for their gas from 24 January.
All time
Hundreds had to re-sit theory test thanks to a computer glitch (but it could have been a lot worse)
In total, 1,216 people were told they had failed the test when they had actually passed
Tram failure causes Luas delays in city centre
Dublin Bus are accepting valid tickets.
Social welfare payments delayed by one day, affecting 32,700 people
The Department of Social Protection has blamed a “once off processing issue” for the delay with some payments today. They will be paid tomorrow.
Russia briefly bans YouTube 'by mistake'
YouTube briefly appeared on the list of banned addresses today – but officials in Russia blamed a technical error.
UK staff drafted in to help clear Ulster Bank's payments backlog
Ulster Bank’s British parent RBS says it’s finished clearing its British backlog, and staff are now working ‘flat out’ for Ireland.
Ulster Bank disruption will continue until end of this week
The bank says a “significant number of minor issues” mean it’s taking longer than expected to work through a backlog.
Some Ulster Bank branches open as bank struggles to clear backlog
The bank says it is taking longer than anticipated to fix the technical error which has been causing problems for customers since Wednesday.
Some Ulster Bank branches remain open today as problems continue
One TD has warned that the problems at the bank could turn into a ‘more serious crisis’ if it is not fully resolved in the next 48 hours.