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Dublin: 18 °C Tuesday 11 August, 2020

#Flying

# flying - Friday 30 July, 2010

AER LINGUS says it is disappointed “that the Impact trade union has decided to ballot for a third time” on the company’s cost-saving efforts. The airline have moved to reassure passengers and says “there will be no disruption to their travel plans whatsoever arising out of this latest development.” Impact are balloting members for action up to and including strike action.

# flying - Thursday 29 July, 2010

MICHAEL O’LEARY is sure to be chuckling away to himself, as the Dublin Airport Authority (DAA) has today been slapped on the wrist.

The DAA has failed to meet two out of 13 quality targets, set for it by the Commission for Aviation Regulation, and as a consequence, something that will really please the low cost airline – the DAA will be forced to drop airport charges.

The DAA failed to ensure that passengers spend less than 30 minutes queueing at a security checkpoint. On several occassions it was noted that passengers queued over the limit – up to 34minutes at one stage.

The airport also failed in satisfying passengers need for phone and internet facilities at the airport.

A spokesman for the Commission for Aviation Regulation said the amount of reduction in the maximum airport charge was minimal – around 1 cent per passenger – but that this was the first time airport charges were being partly based on quality standards.

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