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#ComReg

# comreg - Tuesday 26 June, 2018

Eircom fined €23,500 for continually over-charging customers

Five people went to industry watchdog Comreg after Eir’s customer service teams failed to resolve their problems.

# comreg - Tuesday 19 December, 2017

Three fined €575,000 for making it difficult for customers to cancel their contracts

ComReg said many customers had trouble cancelling their service with the provider.

# comreg - Wednesday 13 December, 2017

New online comparison tool to show you best phone deals ahead of Christmas rush

The tool was set up by independent regulator Comreg.

# comreg - Monday 11 December, 2017

German phone operator fined €66,000 for ripping off hundreds of elderly Irish customers

Yourtel pleaded guilty to 88 counts under the Communications Act for charging 560 customers for a service that was requested but not supplied.

# comreg - Wednesday 18 October, 2017

Did you get a call from a Liberia-based number? Don't answer, it's a scam

ComReg advised consumers to be vigilant at all times.

# comreg - Monday 9 October, 2017

Eir fined over €10,500 after it admitted overcharging customers

The case was heard in Dublin District Court.

# comreg - Monday 19 June, 2017

Landline operator fined after sending bills to pensioner for service it didn't provide

Yourtel was also ordered to pay €10,000 in legal costs.

# comreg - Friday 9 June, 2017

New EU roaming allowances: Here's what phone companies will be charging from next week

The new rules will be a huge improvement for customers – but don’t be fooled by the ‘roam like at home’ slogan.

# comreg - Thursday 1 June, 2017

Three telcos are in hot water over 'inappropriate' marketing slipped into contract docs

Vodafone, Eir and Sky all face possible fines from the communications watchdog.

# comreg - Friday 14 April, 2017

Here's what you need to know about Eir's record fine from the telecoms watchdog

The company blamed the weather for delivering poor phone services in 2015.

# comreg - Friday 10 March, 2017

'Don't have the wool pulled over their eyes': Comreg to investigate Three over roaming charges

Fine Gael TD Noel Rock wants Comreg to investigate potential breaches of EU law as a “matter of urgency”.

# comreg - Tuesday 19 April, 2016

Around 10,000 Irish homes had their TV connection shut off today

The move comes as a broadcast transmission network is being removed.

# comreg - Tuesday 7 April, 2015

Eircom has refunded thousands of customers for phone outages

The telecoms company struck a deal with the industry watchdog.

# comreg - Thursday 11 September, 2014

Ireland ditches texting for web messaging as phones continue to outnumber people

The number of people in Ireland texting fell by 24.5% from this time last year according to new figures from ComReg.

# comreg - Wednesday 10 September, 2014

Watchdog investigates Yourtel over Eircom complaints confusion

Many customers were blaming Eircom for problems experienced with Yourtel’s service.

# comreg - Saturday 21 June, 2014

ComReg closes TV3 complaint against RTÉ due to 'insufficient grounds for action'

The complaint was submitted by TV3 in 2008 and the investigation commenced in 2011, assisted by Deloitte.

# comreg - Friday 20 June, 2014

How much is the average mobile phone bill a month?

The quarterly report from ComReg suggests that cheaper mobile plans and the increased sales of bundled products have helped reduce the amount spent on mobile services.

# comreg - Friday 14 March, 2014

SMS messaging takes a serious tumble as mobile data grows in popularity

SMS messages fell from 2.94 billion to 2.15 billion in the past year, a fall of 27.6 per cent, as messaging services like iMessage, WhatsApp and Viber grow in popularity.

# comreg - Saturday 14 September, 2013

John Gilligan, corporation tax and Trap’s last day: The week in numbers

Plus: How many texts do people in Ireland send on an average day?

# comreg - Friday 13 September, 2013

Irish people sent over 2.4 billion texts between April and June

A report from ComReg also found that more than three quarters of mobile calls were to another mobile.

# comreg - Thursday 12 September, 2013

More than half of all households in Ireland have broadband

A report published today finds 65 per cent of Irish homes have access to broadband.

# comreg - Monday 9 September, 2013

ComReg find against Meteor over e-bill contract changes

The Commission for Communications Regulation has found that Meteor did not give the customers adequate details on withdrawing from contract following changes.

# comreg - Wednesday 7 August, 2013

Eircom pays €275k penalty for failing to repair faults equally

ComReg found that Eircom was repairing more faults to its own retail arm’s customers than that of other operators’ customers.

# comreg - Friday 14 June, 2013

Ireland has more mobile phones than people

…even though pre-paid Irish mobile phones are 36 per cent more expensive than the European average.

# comreg - Friday 7 June, 2013

One cent tax on texts could have raised €590m in the last five years

Estimates from the Department of Finance were based on placing a one cent tax on the 59 billion text messages that have been sent over the last five years.

# comreg - Wednesday 15 May, 2013

The 9 at 9: Wednesday

Good morning! Here are nine things to know before you start your day.

Just 5 per cent of people don’t own TVs – survey

That is according to a new survey from Comreg, which also found that 75 per cent of those asked said they own a laptop.

# comreg - Tuesday 14 May, 2013

ComReg to launch its own online test for broadband speeds

The Communications Regulator tool will allow users to test whether they’re getting the speeds they signed up for.

# comreg - Wednesday 27 March, 2013

Business had €30,000 of calls made without its knowledge after hacking

The communications regulator, ComReg, has said that there have been 16 reported cases by operators of businesses’ phone systems being hacked in recent weeks

# comreg - Saturday 2 March, 2013

Price of a stamp will rise to 60c next month

An Post has been given permission to consolidate its postage rates – so both 55c and 65c stamps will be repriced at 60c.

# comreg - Saturday 16 February, 2013

Mobile users targeted by phone scam involving Lithuanian numbers

Last month customers on the 087 prefix were targeted by a Slovenian premium number scam.

# comreg - Thursday 14 February, 2013

Pro-life 'robo-calls' to Irish numbers came from United States

ComReg and the Data Protection Commissioner say because the calls came from abroad, they can take no action against them.

# comreg - Monday 28 January, 2013

Regulator says mobile users shouldn't pay price for Slovenian scam

ComReg says it has worked with mobile networks so that users are now unable to return calls to a Slovenian premium line.

# comreg - Thursday 27 December, 2012

Eircom not repairing faults equally - ComReg

The company is said to be repairing its retail faults on average before wholesale faults, which goes against non-discrimination obligations.

# comreg - Thursday 20 December, 2012

An Post seeks 18 per cent hike on price of stamps

An Post wants to increase the price of a standard letter from 55c to 65c, the first increase since 2007.

# comreg - Wednesday 19 December, 2012

ComReg warns businesses of increase in phone hacking

In one phone hacking case, a company had calls to the value of over €250,000 made through its phones.

# comreg - Saturday 15 December, 2012

Transport, texts and telecommuting: The week in numbers

How many SMS messages are sent in Ireland every second? And how many times could Greece buy Sergio Aguero?

# comreg - Thursday 13 December, 2012

Gr8! :) Over 3 billion texts sent from July to September

Plus we made more mobile calls than fixed land line calls, and broadband subscriptions rose during the same period.

# comreg - Tuesday 27 November, 2012

Over 500 complaints over abortion robo-calls

The Data Protection Commissioner said it has reshuffled staff to deal with the rising volume of complaints.

# comreg - Friday 23 November, 2012

Approximately 300 complaints over abortion robo-calls

The Data Protection Commissioner has continued to receive complaints about the automated phone calls but says it may be unable to take action.

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