# comreg - Tuesday 26 June, 2018
Five people went to industry watchdog Comreg after Eir’s customer service teams failed to resolve their problems.
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# comreg - Tuesday 19 December, 2017
ComReg said many customers had trouble cancelling their service with the provider.
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# comreg - Wednesday 13 December, 2017
The tool was set up by independent regulator Comreg.
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# comreg - Monday 11 December, 2017
Yourtel pleaded guilty to 88 counts under the Communications Act for charging 560 customers for a service that was requested but not supplied.
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# comreg - Wednesday 18 October, 2017
ComReg advised consumers to be vigilant at all times.
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# comreg - Monday 9 October, 2017
The case was heard in Dublin District Court.
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# comreg - Monday 19 June, 2017
Yourtel was also ordered to pay €10,000 in legal costs.
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# comreg - Friday 9 June, 2017
The new rules will be a huge improvement for customers – but don’t be fooled by the ‘roam like at home’ slogan.
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# comreg - Thursday 1 June, 2017
Vodafone, Eir and Sky all face possible fines from the communications watchdog.
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# comreg - Friday 14 April, 2017
The company blamed the weather for delivering poor phone services in 2015.
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# comreg - Friday 10 March, 2017
Fine Gael TD Noel Rock wants Comreg to investigate potential breaches of EU law as a “matter of urgency”.
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# comreg - Tuesday 19 April, 2016
The move comes as a broadcast transmission network is being removed.
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# comreg - Tuesday 7 April, 2015
The telecoms company struck a deal with the industry watchdog.
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# comreg - Thursday 11 September, 2014
The number of people in Ireland texting fell by 24.5% from this time last year according to new figures from ComReg.
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# comreg - Wednesday 10 September, 2014
Many customers were blaming Eircom for problems experienced with Yourtel’s service.
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# comreg - Saturday 21 June, 2014
The complaint was submitted by TV3 in 2008 and the investigation commenced in 2011, assisted by Deloitte.
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# comreg - Friday 20 June, 2014
The quarterly report from ComReg suggests that cheaper mobile plans and the increased sales of bundled products have helped reduce the amount spent on mobile services.
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# comreg - Friday 14 March, 2014
SMS messages fell from 2.94 billion to 2.15 billion in the past year, a fall of 27.6 per cent, as messaging services like iMessage, WhatsApp and Viber grow in popularity.
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# comreg - Saturday 14 September, 2013
Plus: How many texts do people in Ireland send on an average day?
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# comreg - Friday 13 September, 2013
A report from ComReg also found that more than three quarters of mobile calls were to another mobile.
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# comreg - Thursday 12 September, 2013
A report published today finds 65 per cent of Irish homes have access to broadband.
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# comreg - Monday 9 September, 2013
The Commission for Communications Regulation has found that Meteor did not give the customers adequate details on withdrawing from contract following changes.
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# comreg - Wednesday 7 August, 2013
ComReg found that Eircom was repairing more faults to its own retail arm’s customers than that of other operators’ customers.
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# comreg - Friday 14 June, 2013
…even though pre-paid Irish mobile phones are 36 per cent more expensive than the European average.
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# comreg - Friday 7 June, 2013
Estimates from the Department of Finance were based on placing a one cent tax on the 59 billion text messages that have been sent over the last five years.
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# comreg - Wednesday 15 May, 2013
Good morning! Here are nine things to know before you start your day.
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That is according to a new survey from Comreg, which also found that 75 per cent of those asked said they own a laptop.
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# comreg - Tuesday 14 May, 2013
The Communications Regulator tool will allow users to test whether they’re getting the speeds they signed up for.
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# comreg - Wednesday 27 March, 2013
The communications regulator, ComReg, has said that there have been 16 reported cases by operators of businesses’ phone systems being hacked in recent weeks
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# comreg - Saturday 2 March, 2013
An Post has been given permission to consolidate its postage rates – so both 55c and 65c stamps will be repriced at 60c.
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# comreg - Saturday 16 February, 2013
Last month customers on the 087 prefix were targeted by a Slovenian premium number scam.
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# comreg - Thursday 14 February, 2013
ComReg and the Data Protection Commissioner say because the calls came from abroad, they can take no action against them.
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# comreg - Monday 28 January, 2013
ComReg says it has worked with mobile networks so that users are now unable to return calls to a Slovenian premium line.
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# comreg - Thursday 27 December, 2012
The company is said to be repairing its retail faults on average before wholesale faults, which goes against non-discrimination obligations.
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# comreg - Thursday 20 December, 2012
An Post wants to increase the price of a standard letter from 55c to 65c, the first increase since 2007.
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# comreg - Wednesday 19 December, 2012
In one phone hacking case, a company had calls to the value of over €250,000 made through its phones.
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# comreg - Saturday 15 December, 2012
How many SMS messages are sent in Ireland every second? And how many times could Greece buy Sergio Aguero?
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# comreg - Thursday 13 December, 2012
Plus we made more mobile calls than fixed land line calls, and broadband subscriptions rose during the same period.
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# comreg - Tuesday 27 November, 2012
The Data Protection Commissioner said it has reshuffled staff to deal with the rising volume of complaints.
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# comreg - Friday 23 November, 2012
The Data Protection Commissioner has continued to receive complaints about the automated phone calls but says it may be unable to take action.
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