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More than 5,000 readers have already pitched in to keep free access to The Journal.
For the price of one cup of coffee each week you can help keep paywalls away.
The Commission for Communications Regulation prosecuted the broadband and phone service after looking into customer complaints in 2020 and earlier this year.
There are a strict set of criteria for a website to hold an ‘.eu’ domain.
Fine Gael’s Neale Richmond has asked online regulator ComReg to investigate after the Leave.EU group moved its website office to Waterford.
Comreg said Virgin Media failed to proactively refund customers monies that were owed.
The regulator said Eir customers have experienced “unacceptable” waiting times.
Carolan Lennon has since clarified her remarks and said Eir is “committed to Sligo”.
ComReg has now ruled that it will no longer impose a requirement on Eir to publish an annual directory of telephone subscribers.
There has been increased pressure on the networks as more people work from home and connect with loved ones.
The watchdog issued a notice of non-compliance to the telco company.
The regulator’s finding is the latest chapter in its bumpy relationship with the telco.
The telco lodged a scornful submission as part of ComReg’s review of the service.
You can adjust the map to show you different providers and switch between quality of 3G and 4G signal.
The watchdog is rolling out new rules relating to ‘non-geographic numbers’.
Five people went to industry watchdog Comreg after Eir’s customer service teams failed to resolve their problems.
ComReg said many customers had trouble cancelling their service with the provider.
The tool was set up by independent regulator Comreg.
Yourtel pleaded guilty to 88 counts under the Communications Act for charging 560 customers for a service that was requested but not supplied.
ComReg advised consumers to be vigilant at all times.
The case was heard in Dublin District Court.
Yourtel was also ordered to pay €10,000 in legal costs.
The new rules will be a huge improvement for customers – but don’t be fooled by the ‘roam like at home’ slogan.
Vodafone, Eir and Sky all face possible fines from the communications watchdog.
The company blamed the weather for delivering poor phone services in 2015.
Fine Gael TD Noel Rock wants Comreg to investigate potential breaches of EU law as a “matter of urgency”.
The move comes as a broadcast transmission network is being removed.
The telecoms company struck a deal with the industry watchdog.
The number of people in Ireland texting fell by 24.5% from this time last year according to new figures from ComReg.
Many customers were blaming Eircom for problems experienced with Yourtel’s service.
The complaint was submitted by TV3 in 2008 and the investigation commenced in 2011, assisted by Deloitte.
The quarterly report from ComReg suggests that cheaper mobile plans and the increased sales of bundled products have helped reduce the amount spent on mobile services.
SMS messages fell from 2.94 billion to 2.15 billion in the past year, a fall of 27.6 per cent, as messaging services like iMessage, WhatsApp and Viber grow in popularity.
Plus: How many texts do people in Ireland send on an average day?
A report from ComReg also found that more than three quarters of mobile calls were to another mobile.
A report published today finds 65 per cent of Irish homes have access to broadband.
The Commission for Communications Regulation has found that Meteor did not give the customers adequate details on withdrawing from contract following changes.
ComReg found that Eircom was repairing more faults to its own retail arm’s customers than that of other operators’ customers.
…even though pre-paid Irish mobile phones are 36 per cent more expensive than the European average.
Estimates from the Department of Finance were based on placing a one cent tax on the 59 billion text messages that have been sent over the last five years.