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# ccpc - This month November 2022

Sixty per cent of Ulster Bank and KBC customers report 'challenges' when switching providers

# CCPC

Sixty per cent of Ulster Bank and KBC customers report 'challenges' when switching providers

Nov 2nd 2022, 6:30 AM 14,653 Views 30 Comments

Transferring direct debits and payments continues to be the most significant issue.

# ccpc - Last month October 2022

GAA and CCPC team up to warn players about the risks of unsafe GAA helmets

# GAA

GAA and CCPC team up to warn players about the risks of unsafe GAA helmets

Oct 17th 2022, 1:24 PM 12,001 Views 3 Comments

Players have been warned against modifying helmets or buying from online market places.

# ccpc - This year 2022

Almost 1 in 4 people close to retirement age have no pension plan

# Financial Planning

Almost 1 in 4 people close to retirement age have no pension plan

Sep 20th 2022, 9:51 AM 20,071 Views 9 Comments

38% of adults surveyed have no pension plan in place.

Mortgage holders could save thousands by switching when fixed rate ends - consumer watchdog

# Banking

Mortgage holders could save thousands by switching when fixed rate ends - consumer watchdog

Aug 31st 2022, 6:30 AM 23,002 Views 27 Comments

The CCPC told the Department of Finance that it is concerned by the “impending increase” in the concentration of Ireland’s retail banking sector.

Competition watchdog green lights Permanent TSB's €7.6 billion deal with Ulster Bank

# The Big Bank Switch

Competition watchdog green lights Permanent TSB's €7.6 billion deal with Ulster Bank

Jul 22nd 2022, 9:24 AM 18,025 Views 18 Comments

The deal includes 25 of Ulster Bank’s branches.

Passengers who missed flights due to Dublin Airport chaos have 'no automatic right to redress'

# Turbulent Times

Passengers who missed flights due to Dublin Airport chaos have 'no automatic right to redress'

May 31st 2022, 12:38 PM 32,825 Views 14 Comments

Dublin Airport Authority may also face financial penalties, according to regulators.

Watchdog clears Bank of Ireland €9 billion KBC deal despite 'significant' concerns

# Probe

Watchdog clears Bank of Ireland €9 billion KBC deal despite 'significant' concerns

May 24th 2022, 9:14 AM 14,177 Views 16 Comments

The sale would see Bank of Ireland acquire KBC’s performing loan assets.

Competition authority launches full probe into Permanent TSB's €7.6 billion Ulster Bank deal

# The Banks

Competition authority launches full probe into Permanent TSB's €7.6 billion Ulster Bank deal

May 10th 2022, 2:20 PM 15,387 Views 6 Comments

The investigation will determine whether the proposed acquisition could lead to a substantial lessening of competition in the State.

AIB cleared to acquire €4.2 billion Ulster Bank loan porfolio

# Green Light

AIB cleared to acquire €4.2 billion Ulster Bank loan porfolio

Apr 28th 2022, 9:47 PM 18,440 Views 27 Comments

Ulster Bank is set to withdraw all of its banking services from Ireland.

No 'clear' legal breach by Van Gogh events but consumers asked to report any 'misleading' practice

# Exhibitions

No 'clear' legal breach by Van Gogh events but consumers asked to report any 'misleading' practice

Apr 28th 2022, 4:37 PM 18,793 Views 0 Comments

Ireland’s consumer watchdog has encouraged consumers to contact it if they have evidence of any ‘misleading commercial practice’.

Is your bank exiting the market? Take action soon, experts say. Here's what you need to know

# The Banks

Is your bank exiting the market? Take action soon, experts say. Here's what you need to know

Apr 15th 2022, 12:05 AM 28,429 Views 20 Comments

Ulster Bank and KBC Bank are in the process of winding down their Irish operations as announced last year.
Concerns have been raised in recent months about the scale of the logistical challenges involved.
Consumer experts say customers have time to sort out new arrangements but they should "take action" soon.

Ulster Bank gives current and deposit account customers six months' notice to switch providers

# The Banks

Ulster Bank gives current and deposit account customers six months' notice to switch providers

Apr 13th 2022, 1:39 PM 28,413 Views 11 Comments

Separately, KBC Bank announced yesterday that from June, customers will get 90 days’ notice to move their accounts.

Consumer watchdog warns of potential dangers of baby nests and baby sleeping bags

# Safety Risks

Consumer watchdog warns of potential dangers of baby nests and baby sleeping bags

Apr 11th 2022, 3:16 PM 32,341 Views 24 Comments

Baby nests and sleep bags pose a number of possible safety risks, the CCPC said.

Ulster Bank to write to customers, giving them six months to close current and deposit accounts

# The Banks

Ulster Bank to write to customers, giving them six months to close current and deposit accounts

Mar 28th 2022, 3:23 PM 35,172 Views 27 Comments

It’s part of the NatWest-owned bank’s phased withdrawal from the market in the Republic of Ireland, announced in February 2021.

Petrol prices: Consumer watchdog receives almost 200 complaints in two weeks

# Cost Of Living

Petrol prices: Consumer watchdog receives almost 200 complaints in two weeks

Updated Mar 23rd 2022, 3:23 PM 19,610 Views 18 Comments

The CCPC has urged anyone with information about cartel behaviour and collusion to come forward as a whistleblower.

Taoiseach says fuel price gouging 'morally reprehensible' as watchdog receives 25 more complaints

# CCPC

Taoiseach says fuel price gouging 'morally reprehensible' as watchdog receives 25 more complaints

Updated Mar 10th 2022, 6:25 PM 94,552 Views 133 Comments

It comes after allegations of price gouging by service station chains were aired in Dáil Éireann yesterday.

EU experts to discuss Genrui antigen tests after people report hundreds of false positives

# Ce Mark

EU experts to discuss Genrui antigen tests after people report hundreds of false positives

Jan 11th 2022, 6:00 AM 20,806 Views 16 Comments

Irish retailers have taken the at-home Covid-19 test kits off the shelves.

# ccpc - Last year 2021

One in three people plan to borrow to fund their Christmas spending this year

# CCPC

One in three people plan to borrow to fund their Christmas spending this year

Dec 10th 2021, 6:00 AM 10,770 Views 20 Comments

The new research has shown that consumers expect to spend an average of almost €1,000 this festive season.

Watchdog orders shop to refund customers who never received PS5 consoles bought last year

# Innovate

Watchdog orders shop to refund customers who never received PS5 consoles bought last year

Nov 10th 2021, 12:39 PM 36,781 Views 0 Comments

The consoles were bought as gifts for Christmas 2020 but never received.

Shoppers being warned to protect themselves from rogue traders in lead up to Christmas

# Christmas Shopping

Shoppers being warned to protect themselves from rogue traders in lead up to Christmas

Oct 21st 2021, 8:51 AM 8,633 Views 2 Comments

The Competition and Consumer Protection Commission has issued advice to consumers.

No sanctions against car insurers over alleged pricing practices despite five-year probe

# Consumer Watchdog

No sanctions against car insurers over alleged pricing practices despite five-year probe

Aug 20th 2021, 1:55 PM 13,366 Views 42 Comments

Pearse Doherty said the consumer watchdog needs expanded powers to deal with competition law breaches.

Car insurers set to introduce new compliance measures following CCPC investigation

# Car Insurance

Car insurers set to introduce new compliance measures following CCPC investigation

Aug 20th 2021, 6:15 AM 26,468 Views 36 Comments

The CCPC started its investigation in 2016.

Customers still waiting for refunds after PS5 consoles were not delivered before Christmas

# Innovate

Customers still waiting for refunds after PS5 consoles were not delivered before Christmas

Mar 17th 2021, 6:30 AM 35,437 Views 0 Comments

The consoles were purchased from Innovate, a store based in Ennis, as Christmas presents.

CCPC rejects plans by four Irish banks to set up an industry-wide quick payment app

# Banking

CCPC rejects plans by four Irish banks to set up an industry-wide quick payment app

Jan 21st 2021, 8:08 PM 29,848 Views 31 Comments

The CCPC was notified of the proposal from AIB, BOI, KBC and Permanent TSB earlier this month.

# ccpc - All time

Ticketmaster to remove exclusivity clauses from contracts with venues after agreement with regulator

# Gigs

Ticketmaster to remove exclusivity clauses from contracts with venues after agreement with regulator

Nov 30th 2020, 11:03 AM 12,576 Views 0 Comments

Ticketmaster denied breaching competition law arising from the CCPC’s investigation but has agreed to a number of measures.

Ticketmaster commits to addressing regulator concerns but denies breaching competition law as part of lengthy probe

# Live Events

Ticketmaster commits to addressing regulator concerns but denies breaching competition law as part of lengthy probe

Nov 26th 2020, 9:24 AM 14,225 Views 0 Comments

In 2017, the CCPC began an investigation in relation to the ticket sales and the operation of ticketing services for live events.

Safety watchdog releases nightmarish photos of toys being destroyed as warning to parents

# Toy Safety

Safety watchdog releases nightmarish photos of toys being destroyed as warning to parents

Nov 24th 2020, 10:14 AM 34,655 Views 23 Comments

Over 51,000 toys have been destroyed by the CCPC in the last few years.

Consumer body alleges several car insurance firms were involved in anti-competitive 'price signalling'

# Consumer Protection

Consumer body alleges several car insurance firms were involved in anti-competitive 'price signalling'

Sep 17th 2020, 1:41 PM 28,253 Views 64 Comments

The CCPC started its investigation in 2016.

Businesses warned they must act independently when setting or increasing prices

# Consumers

Businesses warned they must act independently when setting or increasing prices

Jul 1st 2020, 8:22 AM 11,931 Views 16 Comments

The CCPC has also reminded businesses they have additional responsibilities under consumer protection law when setting new or additional fees.

Consumer watchdog warns about hand sanitisers and other products that 'are not fit for purpose'

# Coronavirus

Consumer watchdog warns about hand sanitisers and other products that 'are not fit for purpose'

Mar 23rd 2020, 5:47 PM 61,668 Views 58 Comments

The CCPC says it is monitoring products for sale online.

Parents urged to throw out choking hazard baby teethers sold through AliExpress

# Teething Problems

Parents urged to throw out choking hazard baby teethers sold through AliExpress

Mar 21st 2020, 1:29 PM 30,013 Views 18 Comments

The risk arises from small parts detaching.

'Smoke was coming from the door': Customers without washing machines for two months after Whirlpool recall

# Fire Risk

'Smoke was coming from the door': Customers without washing machines for two months after Whirlpool recall

Feb 22nd 2020, 9:00 AM 36,341 Views 30 Comments

The company has said it is trying to resolve the issue as quickly as possible and denied prioritising UK customers over Irish ones.

More customers left out-of-pocket after Click.ie reappears amid ongoing investigation

# Warning

More customers left out-of-pocket after Click.ie reappears amid ongoing investigation

Jan 18th 2020, 12:05 AM 45,878 Views 26 Comments

A consumer watchdog said it is taking customers’ allegations “very seriously”.

Consumer watchdog issues warning about controversial tech retailer Click.ie

# Christmas Shopping

Consumer watchdog issues warning about controversial tech retailer Click.ie

Dec 2nd 2019, 4:47 PM 35,391 Views 14 Comments

The CCPC said the warning is especially noteworthy ahead of the Christmas period.

Black Friday shoppers warned to be aware of their rights as watchdog expects surge in requests for help

# Shopping

Black Friday shoppers warned to be aware of their rights as watchdog expects surge in requests for help

Nov 29th 2019, 6:10 AM 5,343 Views 6 Comments

It is expected that around €250m will be spent by Irish shoppers today.

# Dual-pricing

'Loyalty is no longer rewarded': Consumer watchdog to look at impact of 'loyalty penalties' imposed by insurance companies

Nov 21st 2019, 6:45 AM 16,490 Views 10 Comments

Customers are experiencing successive price increases, according to the CCPC.

Consumers warned about how Brexit could impact online shopping

# Refunds

Consumers warned about how Brexit could impact online shopping

Sep 3rd 2019, 7:00 AM 21,478 Views 18 Comments

One of the main rights consumers have when they buy online from an EU-based retailer is to return an item and receive a refund.

Dodgy phone chargers and sunglasses among 34,000 products seized before they could be sold

# Hoverboards

Dodgy phone chargers and sunglasses among 34,000 products seized before they could be sold

Aug 23rd 2019, 6:00 AM 13,233 Views 8 Comments

Almost 350,000 potentially unsafe products were seized in Ireland last year.

Consumer watchdog to probe pricing of public liability insurance

# HIGH PREMIUMS

Consumer watchdog to probe pricing of public liability insurance

Aug 15th 2019, 10:49 AM 10,307 Views 28 Comments

The Competition and Consumer Protection Commission is to probe into the increasing levels of public liability insurance premiums.

'Unfair' language in nursing home contracts led residents into terms they would never agree to

# Consumer Protection

'Unfair' language in nursing home contracts led residents into terms they would never agree to

May 7th 2019, 8:59 AM 19,238 Views 4 Comments

The CCPC has published new guidelines for the sector today.

#CCPC

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