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Dublin: 11°C Wednesday 29 June 2022

#CCPC

# ccpc - Tuesday 31 May, 2022

Passengers who missed flights due to Dublin Airport chaos have 'no automatic right to redress'
# Turbulent Times
# Turbulent Times

Passengers who missed flights due to Dublin Airport chaos have 'no automatic right to redress'

May 31st 2022, 12:38 PM 32,651 Views 14 Comments

Dublin Airport Authority may also face financial penalties, according to regulators.

# ccpc - Tuesday 24 May, 2022

Watchdog clears Bank of Ireland €9 billion KBC deal despite 'significant' concerns
# Probe
# Probe

Watchdog clears Bank of Ireland €9 billion KBC deal despite 'significant' concerns

May 24th 2022, 9:14 AM 13,992 Views 16 Comments

The sale would see Bank of Ireland acquire KBC’s performing loan assets.

# ccpc - Tuesday 10 May, 2022

Competition authority launches full probe into Permanent TSB's €7.6 billion Ulster Bank deal
# The Banks
# The Banks

Competition authority launches full probe into Permanent TSB's €7.6 billion Ulster Bank deal

May 10th 2022, 2:20 PM 15,233 Views 6 Comments

The investigation will determine whether the proposed acquisition could lead to a substantial lessening of competition in the State.

# ccpc - Thursday 28 April, 2022

AIB cleared to acquire €4.2 billion Ulster Bank loan porfolio
# Green Light
# Green Light

AIB cleared to acquire €4.2 billion Ulster Bank loan porfolio

Apr 28th 2022, 9:47 PM 18,375 Views 27 Comments

Ulster Bank is set to withdraw all of its banking services from Ireland.

No 'clear' legal breach by Van Gogh events but consumers asked to report any 'misleading' practice
# Exhibitions
# Exhibitions

No 'clear' legal breach by Van Gogh events but consumers asked to report any 'misleading' practice

Apr 28th 2022, 4:37 PM 18,596 Views 0 Comments

Ireland’s consumer watchdog has encouraged consumers to contact it if they have evidence of any ‘misleading commercial practice’.

# ccpc - Friday 15 April, 2022

Is your bank exiting the market? Take action soon, experts say. Here's what you need to know
# The Banks
# The Banks

Is your bank exiting the market? Take action soon, experts say. Here's what you need to know

Apr 15th 2022, 12:05 AM 28,174 Views 20 Comments
  • Ulster Bank and KBC Bank are in the process of winding down their Irish operations as announced last year.
  • Concerns have been raised in recent months about the scale of the logistical challenges involved.
  • Consumer experts say customers have time to sort out new arrangements but they should "take action" soon.

# ccpc - Wednesday 13 April, 2022

Ulster Bank gives current and deposit account customers six months' notice to switch providers
# The Banks
# The Banks

Ulster Bank gives current and deposit account customers six months' notice to switch providers

Apr 13th 2022, 1:39 PM 28,349 Views 11 Comments

Separately, KBC Bank announced yesterday that from June, customers will get 90 days’ notice to move their accounts.

# ccpc - Monday 11 April, 2022

Consumer watchdog warns of potential dangers of baby nests and baby sleeping bags
# Safety Risks
# Safety Risks

Consumer watchdog warns of potential dangers of baby nests and baby sleeping bags

Apr 11th 2022, 3:16 PM 32,072 Views 24 Comments

Baby nests and sleep bags pose a number of possible safety risks, the CCPC said.

# ccpc - Monday 28 March, 2022

Ulster Bank to write to customers, giving them six months to close current and deposit accounts
# The Banks
# The Banks

Ulster Bank to write to customers, giving them six months to close current and deposit accounts

Mar 28th 2022, 3:23 PM 34,882 Views 27 Comments

It’s part of the NatWest-owned bank’s phased withdrawal from the market in the Republic of Ireland, announced in February 2021.

# ccpc - Wednesday 23 March, 2022

Petrol prices: Consumer watchdog receives almost 200 complaints in two weeks
# Cost Of Living
# Cost Of Living

Petrol prices: Consumer watchdog receives almost 200 complaints in two weeks

Updated Mar 23rd 2022, 3:23 PM 19,560 Views 18 Comments

The CCPC has urged anyone with information about cartel behaviour and collusion to come forward as a whistleblower.

# ccpc - Thursday 10 March, 2022

Taoiseach says fuel price gouging 'morally reprehensible' as watchdog receives 25 more complaints
# CCPC
# CCPC

Taoiseach says fuel price gouging 'morally reprehensible' as watchdog receives 25 more complaints

Updated Mar 10th 2022, 6:25 PM 94,476 Views 133 Comments

It comes after allegations of price gouging by service station chains were aired in Dáil Éireann yesterday.

# ccpc - Tuesday 11 January, 2022

EU experts to discuss Genrui antigen tests after people report hundreds of false positives
# Ce Mark
# Ce Mark

EU experts to discuss Genrui antigen tests after people report hundreds of false positives

Jan 11th 2022, 6:00 AM 20,715 Views 16 Comments

Irish retailers have taken the at-home Covid-19 test kits off the shelves.

# ccpc - Friday 10 December, 2021

One in three people plan to borrow to fund their Christmas spending this year
# CCPC
# CCPC

One in three people plan to borrow to fund their Christmas spending this year

Dec 10th 2021, 6:00 AM 10,752 Views 20 Comments

The new research has shown that consumers expect to spend an average of almost €1,000 this festive season.

# ccpc - Wednesday 10 November, 2021

Watchdog orders shop to refund customers who never received PS5 consoles bought last year
# Innovate
# Innovate

Watchdog orders shop to refund customers who never received PS5 consoles bought last year

Nov 10th 2021, 12:39 PM 36,722 Views 0 Comments

The consoles were bought as gifts for Christmas 2020 but never received.

# ccpc - Thursday 21 October, 2021

Shoppers being warned to protect themselves from rogue traders in lead up to Christmas
# Christmas Shopping
# Christmas Shopping

Shoppers being warned to protect themselves from rogue traders in lead up to Christmas

Oct 21st 2021, 8:51 AM 8,611 Views 2 Comments

The Competition and Consumer Protection Commission has issued advice to consumers.

# ccpc - Friday 20 August, 2021

No sanctions against car insurers over alleged pricing practices despite five-year probe
# Consumer Watchdog
# Consumer Watchdog

No sanctions against car insurers over alleged pricing practices despite five-year probe

Aug 20th 2021, 1:55 PM 13,353 Views 42 Comments

Pearse Doherty said the consumer watchdog needs expanded powers to deal with competition law breaches.

Car insurers set to introduce new compliance measures following CCPC investigation
# Car Insurance
# Car Insurance

Car insurers set to introduce new compliance measures following CCPC investigation

Aug 20th 2021, 6:15 AM 26,442 Views 36 Comments

The CCPC started its investigation in 2016.

# ccpc - Wednesday 17 March, 2021

Customers still waiting for refunds after PS5 consoles were not delivered before Christmas
# Innovate
# Innovate

Customers still waiting for refunds after PS5 consoles were not delivered before Christmas

Mar 17th 2021, 6:30 AM 35,367 Views 0 Comments

The consoles were purchased from Innovate, a store based in Ennis, as Christmas presents.

# ccpc - Thursday 21 January, 2021

CCPC rejects plans by four Irish banks to set up an industry-wide quick payment app
# Banking
# Banking

CCPC rejects plans by four Irish banks to set up an industry-wide quick payment app

Jan 21st 2021, 8:08 PM 29,823 Views 31 Comments

The CCPC was notified of the proposal from AIB, BOI, KBC and Permanent TSB earlier this month.

# ccpc - Monday 30 November, 2020

Ticketmaster to remove exclusivity clauses from contracts with venues after agreement with regulator
# Gigs
# Gigs

Ticketmaster to remove exclusivity clauses from contracts with venues after agreement with regulator

Nov 30th 2020, 11:03 AM 12,376 Views 0 Comments

Ticketmaster denied breaching competition law arising from the CCPC’s investigation but has agreed to a number of measures.

# ccpc - Thursday 26 November, 2020

Ticketmaster commits to addressing regulator concerns but denies breaching competition law as part of lengthy probe
# Live Events
# Live Events

Ticketmaster commits to addressing regulator concerns but denies breaching competition law as part of lengthy probe

Nov 26th 2020, 9:24 AM 14,191 Views 0 Comments

In 2017, the CCPC began an investigation in relation to the ticket sales and the operation of ticketing services for live events.

# ccpc - Tuesday 24 November, 2020

Safety watchdog releases nightmarish photos of toys being destroyed as warning to parents
# Toy Safety
# Toy Safety

Safety watchdog releases nightmarish photos of toys being destroyed as warning to parents

Nov 24th 2020, 10:14 AM 34,530 Views 21 Comments

Over 51,000 toys have been destroyed by the CCPC in the last few years.

# ccpc - Thursday 17 September, 2020

Consumer body alleges several car insurance firms were involved in anti-competitive 'price signalling'
# Consumer Protection
# Consumer Protection

Consumer body alleges several car insurance firms were involved in anti-competitive 'price signalling'

Sep 17th 2020, 1:41 PM 28,225 Views 64 Comments

The CCPC started its investigation in 2016.

# ccpc - Wednesday 1 July, 2020

Businesses warned they must act independently when setting or increasing prices
# Consumers
# Consumers

Businesses warned they must act independently when setting or increasing prices

Jul 1st 2020, 8:22 AM 11,918 Views 16 Comments

The CCPC has also reminded businesses they have additional responsibilities under consumer protection law when setting new or additional fees.

# ccpc - Monday 23 March, 2020

Consumer watchdog warns about hand sanitisers and other products that 'are not fit for purpose'
# Coronavirus
# Coronavirus

Consumer watchdog warns about hand sanitisers and other products that 'are not fit for purpose'

Mar 23rd 2020, 5:47 PM 61,643 Views 58 Comments

The CCPC says it is monitoring products for sale online.

# ccpc - Saturday 21 March, 2020

Parents urged to throw out choking hazard baby teethers sold through AliExpress
# Teething Problems
# Teething Problems

Parents urged to throw out choking hazard baby teethers sold through AliExpress

Mar 21st 2020, 1:29 PM 29,992 Views 18 Comments

The risk arises from small parts detaching.

# ccpc - Saturday 22 February, 2020

'Smoke was coming from the door': Customers without washing machines for two months after Whirlpool recall
# Fire Risk
# Fire Risk

'Smoke was coming from the door': Customers without washing machines for two months after Whirlpool recall

Feb 22nd 2020, 9:00 AM 36,240 Views 30 Comments

The company has said it is trying to resolve the issue as quickly as possible and denied prioritising UK customers over Irish ones.

# ccpc - Saturday 18 January, 2020

More customers left out-of-pocket after Click.ie reappears amid ongoing investigation
# Warning
# Warning

More customers left out-of-pocket after Click.ie reappears amid ongoing investigation

Jan 18th 2020, 12:05 AM 45,798 Views 26 Comments

A consumer watchdog said it is taking customers’ allegations “very seriously”.

# ccpc - Monday 2 December, 2019

Consumer watchdog issues warning about controversial tech retailer Click.ie
# Christmas Shopping
# Christmas Shopping

Consumer watchdog issues warning about controversial tech retailer Click.ie

Dec 2nd 2019, 4:47 PM 35,363 Views 14 Comments

The CCPC said the warning is especially noteworthy ahead of the Christmas period.

# ccpc - Friday 29 November, 2019

Black Friday shoppers warned to be aware of their rights as watchdog expects surge in requests for help
# Shopping
# Shopping

Black Friday shoppers warned to be aware of their rights as watchdog expects surge in requests for help

Nov 29th 2019, 6:10 AM 5,328 Views 6 Comments

It is expected that around €250m will be spent by Irish shoppers today.

# ccpc - Thursday 21 November, 2019

'Loyalty is no longer rewarded': Consumer watchdog to look at impact of 'loyalty penalties' imposed by insurance companies
# Dual-pricing
# Dual-pricing

'Loyalty is no longer rewarded': Consumer watchdog to look at impact of 'loyalty penalties' imposed by insurance companies

Nov 21st 2019, 6:45 AM 16,477 Views 10 Comments

Customers are experiencing successive price increases, according to the CCPC.

# ccpc - Tuesday 3 September, 2019

Consumers warned about how Brexit could impact online shopping
# Refunds
# Refunds

Consumers warned about how Brexit could impact online shopping

Sep 3rd 2019, 7:00 AM 21,462 Views 18 Comments

One of the main rights consumers have when they buy online from an EU-based retailer is to return an item and receive a refund.

# ccpc - Friday 23 August, 2019

Dodgy phone chargers and sunglasses among 34,000 products seized before they could be sold
# Hoverboards
# Hoverboards

Dodgy phone chargers and sunglasses among 34,000 products seized before they could be sold

Aug 23rd 2019, 6:00 AM 13,225 Views 8 Comments

Almost 350,000 potentially unsafe products were seized in Ireland last year.

# ccpc - Thursday 15 August, 2019

Consumer watchdog to probe pricing of public liability insurance
# HIGH PREMIUMS
# HIGH PREMIUMS

Consumer watchdog to probe pricing of public liability insurance

Aug 15th 2019, 10:49 AM 10,299 Views 28 Comments

The Competition and Consumer Protection Commission is to probe into the increasing levels of public liability insurance premiums.

# ccpc - Tuesday 7 May, 2019

'Unfair' language in nursing home contracts led residents into terms they would never agree to
# Consumer Protection
# Consumer Protection

'Unfair' language in nursing home contracts led residents into terms they would never agree to

May 7th 2019, 8:59 AM 19,219 Views 4 Comments

The CCPC has published new guidelines for the sector today.

# ccpc - Monday 8 April, 2019

Smyths Toys issue recall of toy doll due to level of phthalates the products contain
# Recall
# Recall

Smyths Toys issue recall of toy doll due to level of phthalates the products contain

Apr 8th 2019, 3:52 PM 22,260 Views 11 Comments

Around 1,260 of the dolls have been sold in the Republic of Ireland.

# ccpc - Thursday 10 January, 2019

House of Fraser won't be honouring or reissuing Irish gift cards (but it is reissuing British ones)
# Consumer Rights
# Consumer Rights

House of Fraser won't be honouring or reissuing Irish gift cards (but it is reissuing British ones)

Jan 10th 2019, 6:05 AM 58,113 Views 37 Comments

This is despite House of Fraser saying in August that gift cards could be replaced with the full value being honoured.

# ccpc - Wednesday 9 January, 2019

Need to return a Christmas gift? Here's your chance to ask an expert about it
# Ccpc Returns
# Ccpc Returns

Need to return a Christmas gift? Here's your chance to ask an expert about it

Jan 9th 2019, 8:30 PM 9,957 Views 5 Comments

And win a €50 One4All voucher in the process.

# ccpc - Friday 4 January, 2019

Competition watchdog launches investigation into MCD Productions sale
# Investigation
# Investigation

Competition watchdog launches investigation into MCD Productions sale

Jan 4th 2019, 10:30 AM 23,213 Views 8 Comments

Last August, it was announced that MCD Productions was to be sold to UK firm LNGaiety.

# ccpc - Thursday 29 November, 2018

Consumer watchdog investigating restaurant body over 'no-show' diners campaign
# CCPC
# CCPC

Consumer watchdog investigating restaurant body over 'no-show' diners campaign

Nov 29th 2018, 12:58 PM 25,792 Views 22 Comments

The CCPC said it had launched a civil competition law investigation into the conduct of the RAI.

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