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The health service has said those calling for non-urgent or non-life threatening emergencies “may experience delays”.
There have been a number of “inordinate” delays in Monaghan, prompting councillors to ask for an explanation.
A review found that additional staff are needed in order for the NAS to meet response time targets.
“Another 2 minutes and we would have been dealing with a very different outcome,” the parents were told at the Cavan hospital.
A local TD has said that the air ambulance should have responded to the 999 call.